Re: modem problem or phone line?
From: Malke (noreply_at_invalid.com)
Date: 01/13/05
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Date: Thu, 13 Jan 2005 09:26:57 -0800
Bobbie wrote:
> Thanks for the reply. Sorry if I wasn't clear. I've done the query
> on the
> modem. It's interpreting the results that has me stumped. I get;
> AT commands with 'interpreted response OK'
> 'Send ATDT ###..." is followed a couple lines later by 'No Carrier'
> At the bottom of the query results the Characters Sent , Characters
> Received, Octets Sent and Received, etc all have a value of 0. I'm
> wondering if that means the line is the problem.
> The line I'm using is the fax line which I thought would be analog vs
> all
> the voice lines that go through the PBX to our phones. Any suggestion
> on
> where to find out more about phone technology? Our phone company
> says that since we get a dial tone when hooking a phone to the fax
> phone jack we should be able to use it for our modem
> Thanks again for your help
> Bobbie
>
Well, the modem isn't making a connection. Since this is a company, I
would suggest that the most productive thing to do would be to call an
outside professional and have them look at your setup and test your
hardware.
Malke
-- MS MVP - Windows Shell/User Elephant Boy Computers www.elephantboycomputers.com "Don't Panic!"
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