Re: Explorer Problems
From: XPUSER (XPUSER_at_HOTMAIL.XYZ)
Date: 01/13/05
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Date: Thu, 13 Jan 2005 06:41:27 -0700
No, the malware is not any Windows Update,
or the same thing would be happening to
everyone that has installed the same updates.
I assure you that is not the case, as I have
all Windows Updates installed and do not
have the issue. What AV are you running?
What Anti Spyware are you running?
==============================
"FiRoy" <FiRoy@discussions.microsoft.com> wrote in message
news:A12456D4-D5DE-4B99-AC3C-32FB7CF2042B@microsoft.com...
>I have had the same problem, using XP + Sp2 and DSL connection to internet.
> The problem stated immediately after installing latest Windows updates on
> 12/01/2005.
> Could still use outlook express & Firefox browser.
> So the malware Malke mentions maybe the windows update !
>
> I run Antivirus & Zonalarm firewall & had run Spyware removal within last 2
> days.
>
> "Malke" wrote:
>
>> DFaulds wrote:
>>
>> > The past day I have not been able to use Internet Explorer. In fact,
>> > I had to use Netscape just to post this question.
>> >
>> > Whenever I start Explorer, I receive an error that says that the page
>> > can not be displayed, and it appears to display a default
>> > entertainment web page with a number of links, none of which work.
>> >
>> > I've tried changing my default page, but it still trys to display the
>> > same
>> > page along with an error. No other web pages can be displayed either,
>> > as explorer will try to connect, but then will return a page not found
>> > error, regardless of the sites I try.
>> >
>> > I did download the latest Win XP service pack 2, which includes an
>> > update to explorer, but that didn't fix the problem either.
>> >
>> > My kids use AOL for boradband to access the internet, and while I can
>> > connect to AOL, I am unable to connect to any web sites since AOL
>> > tryies to
>> > use Explorer. AOL tech support spent quite a bit of time with me on
>> > the
>> > phone, but could not solve the problem. They suggested contacting
>> > Compaq, or
>> > Microsoft. Before I do that, does anyone have any suggestions?
>> >
>> You have malware on your computer which needs to be removed. Here are
>> general removal steps. Do everything with updated tools in Safe Mode.
>>
>> 1) Scan in Safe Mode with current version (not earlier than 2003)
>> antivirus using updated definitions.
>>
>> 2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
>> programs are free, so use them both since they complement each other.
>> There is a new version of CWShredder from Intermute. I would not
>> install the other Intermute programs, however. Alternately, there are
>> CoolWebSearch malware removal steps at SilentRunners.
>>
>> Be sure to update these programs before running, and it is a good idea
>> to do virus/spyware scans in Safe Mode. Make sure you are able to see
>> all hidden files and extensions (View tab in Folder Options).
>>
>> HijackThis is an excellent tool to discover and disable hijackers, but
>> it requires expert skill. See below for HijackThis links. A combination
>> of HijackThis and About:Buster works well in removing the About:Blank
>> homepage hijacker. Again, this is an expert tool and novices should get
>> help with it.
>>
>> 3) If you are running Windows ME or XP, you should disable/enable System
>> Restore because malware will be in the Restore Points. With ME, you
>> must disable System Restore completely. With XP, you can delete all but
>> the most recent (presumably clean) System Restore point from the More
>> Options section of Disk Cleanup (Run>cleanmgr).
>>
>> 4) Make sure you've visited Windows Update and applied all security
>> patches. Do not install driver updates from Windows Update.
>>
>> 5) Run a firewall.
>>
>> Links to help with malware:
>>
>> Software/Methods:
>> http://www.safer-networking.org - Spybot Search & Destroy
>> http://www.lavasoftusa.com - Ad-aware
>> http://www.majorgeeks.com - good download site
>> http://www.intermute.com/spysubtract/cwshredder_download.html
>> http://www.silentrunners.org/sr_cwsremoval.html. - SilentRunners
>>
>> HijackThis:
>> http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Jim
>> Eshelman
>> http://spywarewarrior.com/viewforum.php?f=5 - Spyware Warrior HijackThis
>> forum
>> http://www.wilderssecurity.com/
>> http://forums.tomcoyote.org/
>> http://www.spywareinfo.com/forums/
>>
>> General:
>> http://forum.aumha.org/ - look under "Security" for various forums
>> http://rgharper.mvps.org/cleanit.htm
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://www.aumha.org/a/parasite.htm - The Parasite Fight
>> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>>
>> Malke
>> --
>> MS MVP - Windows Shell/User
>> Elephant Boy Computers
>> www.elephantboycomputers.com
>> "Don't Panic!"
>>
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