Re: Lost Internet Connection After 3 hours

From: BC (anonymous_at_discussions.microsoft.com)
Date: 12/30/04


Date: Thu, 30 Dec 2004 15:02:22 -0800

Yes, I cleared the check box "Allow the computer to turn
off this device to save power." I thought this may have
been causing the problem, but eventally not.

>-----Original Message-----
>BC wrote:
>
>> Problem: I keep my computer powered ON 24/7. If I let
it
>> sit idle for more than 3 hours, programs such as
Internet
>> Explorer, Norton Antivirus, Ad-Aware, Outlook Express,
>> etc. can no longer establish a connection to the
internet
>> (error message: The Page Cannot Be Displayed). Have to
>> restart the DELL to establish an internet connection
>> again. Use XP Home.
>>
>> Background: Dell Dimension 8200,80GB HDD, 512MB RAM,
Dual
>> Boot - Win98 and Win XP Home w/ SP2, Comcast Cable
>> broadband connection via motherboard ethernet adapter,
>> router serves two PC's. Use ZoneAlarm Version 5.5 and
>> Norton AV Pro. The other PC does not experience the
same
>> problem. Power saving is OFF. Only use XP Home for
internet
>> connection....not 98.
>>
>> Have contacted ISP, ran their checks and found no
>> problems. Broadband modem OK. Removed the router and
>> connected directly to the Dell....does not fix the
>> problem. At the command prompt I can ping and tracert
>> other web sites. This problem occurred even before I
>> installed SP2. I just can't use any Windows based
program
>> to connect. Have done the usual fixes...reset router,
>> reset broadband modem, verified network and LAN
settings,
>> deleted temp internet files and cookies, checked for
>> viruses and spyware. Tried to release and renew lease,
but
>> unable to establish a connection. But yet I can ping
via
>> the command prompt. Any help would be appreciated.
>
>When you say "power saving is off", does that mean you
also turned off
>the power saving on the ethernet adapter from Device
Manager?
>
>Malke
>--
>MS MVP - Windows Shell/User
>Elephant Boy Computers
>www.elephantboycomputers.com
>"Don't Panic!"
>.
>



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