Re: Unable to access network shares through Nortel VPN 4.65

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: James_P (JamesP_at_discussions.microsoft.com)
Date: 12/10/04 

Date: Fri, 10 Dec 2004 09:23:07 -0800

"Lanwench [MVP - Exchange]" wrote:

> James_P wrote:
> > I am a desktop tech. I have a trouble ticket that has me stumped.
> >
> > User is trying to connect to network from home and is getting the
> > following error "An error occurred while connecting: local drive name
> > is already in use. the connection has not been restored."
> >
> > This error comes when she tries to access her mapped network drives.
> >
> > This is what we have done so far:
> > - CHKDSK
> > - Defrag
> > - Removal of SpyWare
> > - Removal and Reinstall of Nortel VPN 4.65
> > - In Local Area Connection> Unchecked Eacfilt.
> > - Verified User has Admin Rights
> > - Changed her from a Business OU, to an Engeieering OU.
> >
> > I could just re-image her drive, however I would like to find out how
> > to fix what is broken, and not just apply a band-aid!
> >
> > Please enlighten me!
>
> What happens if you remove the local drive mappings, and use a login
> script/batch file -
>
> net use x: \\server\share /persistent:no
>
> etc
>
> ?
>
> I need to verify if she is getting the login script that she is supposed to, when trying to connect from home, I will talk to her later on today. I will post my finding. Thank you for taking the time to respond!
>

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