Re: Simple home network stops working ?
From: Ken Wickes [MSFT] (kenwic_at_online.microsoft.com)
Date: 12/08/04
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Date: Tue, 7 Dec 2004 18:00:59 -0800
"Chuck" <none@example.net> wrote in message
news:1qicr0l6tddngl6t5v79jv9rbs2rhsm928@4ax.com...
> On Tue, 7 Dec 2004 15:37:03 -0800, "seniorshot"
> <seniorshot@discussions.microsoft.com> wrote:
>
>>
>>
>>Hi Chuck Again
>>
>>Latest instalment......
>>
>>I managed to update the driver on the laptop to latest dated 15/7/2004
>>
>>On desktop I removed the LAN PCI card and re-installed the motherboard
>>integrated Lan card and updated the SIS900 driver for this adaptor from
>>the
>>SIS site - dated 12/6/2004.
>>
>>Unfortunately the problem remains.
>>I ran the Cdiag.cmd program and it gave the same results as previously
>>(The
>>desktop had a new IPaddress 169.254.14.252( I suppose due to change of
>>Adaptor)
>>
>>Chuck ..You must be running out of ideas now ??
>>
>>regards
>>Roger
>
> Hi Roger,
>
> I have to admit we're running out of options.
>
> To recap, you have two computers - a desktop and a laptop, connected by
> cross-over cable, using APIPA addresses, which are properly assigned to
> each.
> Neither can successfully ping each other by ip address. They have other
> connectivity problems, which are higher level. All problems are
> symmetrical,
> and consistent.
>
> You've tested the network adapters, and replaced the network cable
> (cross-over).
> You've updated the drivers for the network adapters.
>
> You've un installed the Norton Personal Firewall, using the intensive
> (non-wizard based) Symantec un install procedure. You have Windows
> Firewall (XP
> SP2) enabled on both computers, with the File and Printer Sharing
> exception
> checked.
>
> I presume that you updated CDiag to reflect the new ip address on
> Rowanlea, on
> both computers?
>
> Details to check:
> 1) Is the Norton firewall part of Norton Internet Security or do you have
> Norton Antivirus also? I have had one other person tell me that removal
> of
> Norton Antivirus was necessary in her case, when she had a problem similar
> to
> yours.
> 2) Disable the Windows Firewall. Ensure that the Windows Firewall
> (Control
> Panel - Administrative Tools - Services) service is Running / Started,
> with
> Startup type Automatic. With SP2, the WF service must be running for
> network
> connectivity.
> 3) Isolate the problem. Take Compaq to a friends LAN, and see if it will
> connect. Get a friend to bring a laptop to Rowanlea, and try to connect.
>
> There are other things we can check when file sharing does not work. But
> first,
> you have to get basic connectivity, with successful pinging by ip address,
> working.
>
> --
> Cheers,
> Chuck
> Paranoia comes from experience - and is not necessarily a bad thing.
Forgive me for coming in late. Just want to check some things.
As Chuck said, disable the Windows Firewall, at least for now. By that I
mean in the firewall control panel, not the service. It could be blocking
pings.
Network adapters typically have at least two lights on them. One for link
beat, meaning the cable is connected, and another for traffic. Do you have
any lights lit?
Until you have connectivity problems solved, use numeric ip addresses only
(eg 169.254.x.x)
-- Ken Wickes [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.
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