Re: Can ping IP but not URLs

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Chuck (none_at_example.net)
Date: 11/30/04 

Date: 30 Nov 2004 11:51:16 -0600

On Tue, 30 Nov 2004 09:37:04 -0800, Ana <Ana@discussions.microsoft.com> wrote:

>I'm completely puzzled about this: I have a laptop with Windows XP SP2 and
>I'm connection to a router SpeedTouch using a Intel PRO/Wireless adapter. It
>'sees' and connects to router just fine. The DHCP gives my laptop an IP and
>everything looks fine and well connected. However, I can't open IE with a
>URL! If I type in a URL then it says page cannot be displayed. If I type the
>IP address for that URL... it works and the pge is opened!
>I've been going through this problem for days now and I don't know what else
>to do. My Windows firewall is disabled and also the McAfee one. Could someone
>please help me? Thanks!
>Ana

Ana,

Do you have this problem with all websites?
>From a command window:
1) Ping www.yahoo.com.
2) Ping 66.94.230.33.
Report success / exact text of error messages.
>From your browser:
3) Browse www.yahoo.com.
4) Browse 66.94.230.33.
Report success / exact text of error messages.

DNS resolution is affected by the LSP / Winsock subsystem.
http://support.microsoft.com/?id=318584
http://support.microsoft.com/?id=811259

If XP SP2, Start - Run - "cmd". Type "netsh winsock reset catalog" into the
command window.

Give LSP-Fix <http://www.cexx.org/lspfix.htm>, WinsockFix
<http://www.tacktech.com/display.cfm?ttid=257>, or WinsockXPFix
<http://www.spychecker.com/program/winsockxpfix.html> a shot.

If no help yet, reset TCP/IP.
http://support.microsoft.com/?id=299357

Start - Run - "cmd". Type "netsh int ip reset c:\netsh.txt" into the command
window.

If no help yet, provide ipconfig information for each computer, and we'll
diagnose the problem.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, make sure that Format - Word Wrap is
NOT checked!, copy and paste entire contents into your next post. 

-- 
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

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