Re: Internet connection status

From: Carsyn Gu [MSFT] (kshengu_at_online.microsoft.com)
Date: 11/17/04 

Date: Wed, 17 Nov 2004 09:14:05 GMT

Hi Keith,

Thanks for your posting.

The gateway package is not related to your Windows system. Please let me
know what your gateway is. Is it a Microsoft Product? If it's not, please
contact the gateway provider.

And, according to the network connection issue, does it now work well after
a clean boot?

Please feel free to write to me if you have any unclear.

Sincerely,
Carsyn Gu
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "Keith" <someone@somewhere.com>
| References: <#ujqQfWxEHA.2316@TK2MSFTNGP15.phx.gbl>
<JJbnyDXxEHA.1884@cpmsftngxa10.phx.gbl>
<OlbsDMjxEHA.1988@TK2MSFTNGP12.phx.gbl>
<amz8qqvxEHA.2916@cpmsftngxa10.phx.gbl>
<exJD7#DyEHA.2540@TK2MSFTNGP09.phx.gbl>
<T$n3p5IyEHA.3440@cpmsftngxa10.phx.gbl>
<ug#7jW0yEHA.1524@TK2MSFTNGP09.phx.gbl>
<$89Jwv6yEHA.3984@cpmsftngxa10.phx.gbl>
| Subject: Re: Internet connection status
| Date: Tue, 16 Nov 2004 15:06:09 -0700
| Lines: 172
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| Message-ID: <Oz131hCzEHA.3376@TK2MSFTNGP12.phx.gbl>
| Newsgroups: microsoft.public.windowsxp.network_web
| NNTP-Posting-Host: 24-119-49-77.cpe.cableone.net 24.119.49.77
| Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12
phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.windowsxp.network_web:204071
| X-Tomcat-NG: microsoft.public.windowsxp.network_web
|
| Carsyn,
|
| Well, an interesting thing happened. I decided to check the Status
| again, before trying your next suggestion, and now it works. The status
| window stays open and I can view the stats. However, in the stats window,
in
| the activity section, there is the packets sent and received. I have three
| items, Internet --- Internet Gateway --- My Computer. Here is how it
looks:
|
| Internet Internet Gateway MyComputer
|
| Packets Sent: Not Available 10,655
| Packets Received: 1,186,879 9,255
|
| The packet count is constantly counting up. I realize having a few
| programs that auto-update, I will cause traffic, however is around 800
sent
| and 600 received in 60 seconds normal? I went ahead and performed the
| msconfig steps from your last post, and checked the stats. The window came
| up ok, and stayed open. This time, after a few min, the Internet Gateway
| Packets Sent showed 0 instead of Not Available, and stayed at 0, all the
| while packets were racking up elsewhere. I went to a few web sites to get
| some traffic going and then rechecked the stats. Internet Gateway still
| showed 0 Packets Sent, while My Computer showed a packet increase. So now
a
| little twist in the works. Oh, and I have stupidly neglected to tell you
| that even when NO email, browser window, and with no programs running, my
| pointer gets a little hour glass for just a second or two randomly. This
| started quite a while ago, and so I cannot tell you exactly what change in
| the system might have taken place. ...Sorry
|
| So there is the latest.. Thanks
| Keith
|
| "Carsyn Gu [MSFT]" <kshengu@online.microsoft.com> wrote in message
| news:$89Jwv6yEHA.3984@cpmsftngxa10.phx.gbl...
| > Hi Keith,
| >
| > Thanks for coming back to me.
| >
| > Let's try the steps.
| >
| > 1. Click Start, click Run, and then in the Open box, type "MSCONFIG"
| > (without
| > the quotation marks). Click OK.
| >
| > 2. On the General tab, click to enable the Selective Startup button.
| >
| > 3. Clear the check mark for "Load startup Items".
| >
| > 4. Click Apply. Click OK. Restart the computer to enable the changes.
| >
| > 5. Launch Internet Connection to see if it works.
| >
| > Let's me know the result at your earliest convinience.
| >
| >
| > Sincerely,
| > Carsyn Gu
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via
| > your newsreader so that others may learn and benefit
| > from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| >
| > --------------------
| > | From: "Keith" <someone@somewhere.com>
| > | References: <#ujqQfWxEHA.2316@TK2MSFTNGP15.phx.gbl>
| > <JJbnyDXxEHA.1884@cpmsftngxa10.phx.gbl>
| > <OlbsDMjxEHA.1988@TK2MSFTNGP12.phx.gbl>
| > <amz8qqvxEHA.2916@cpmsftngxa10.phx.gbl>
| > <exJD7#DyEHA.2540@TK2MSFTNGP09.phx.gbl>
| > <T$n3p5IyEHA.3440@cpmsftngxa10.phx.gbl>
| > | Subject: Re: Internet connection status
| > | Date: Mon, 15 Nov 2004 12:02:28 -0700
| > | Lines: 61
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1437
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441
| > | Message-ID: <ug#7jW0yEHA.1524@TK2MSFTNGP09.phx.gbl>
| > | Newsgroups: microsoft.public.windowsxp.network_web
| > | NNTP-Posting-Host: 24-119-49-77.cpe.cableone.net 24.119.49.77
| > | Path:
| >
|
cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09
| > phx.gbl
| > | Xref: cpmsftngxa10.phx.gbl
microsoft.public.windowsxp.network_web:203901
| > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > |
| > | Carsyn,
| > |
| > | Thanks so much for your help so far. I'm sorry for the laps
| in-between
| > | messages, but I have had a hectic schedule the last week. Please bear
| with
| > | me, as I am very much interested in getting to the bottom of this
| problem
| > |
| > | The virus program I use is Norton's 2004 ver, 10.0.1.13, and the
| > latest
| > | definition file is 11/12/2004. I scaned the computer with AVG 7.0 free
| > | version and the latest definition file this evening, with no virus
| found.
| > I
| > | have scanned with Ad-Aware SE and it's latest definition file and with
| > | Spybot and it's latest definition file as well. I agree that it feels
| like
| > | virus activity, but so far nothing I scan with has found anything.
| > |
| > | Thanks again for your help,
| > |
| Keith
| > |
| > | ----- Original Message -----
| > | From: "Carsyn Gu [MSFT]" <kshengu@online.microsoft.com>
| > | Newsgroups: microsoft.public.windowsxp.network_web
| > | Sent: Friday, November 12, 2004 1:05 AM
| > | Subject: Re: Internet connection status
| > |
| > |
| > | > Hi Keith,
| > | >
| > | > Thanks for your update.
| > | >
| > | > It is mostly like a virus infection based on the symptom you
described
| > to
| > | > me. May I know which Anti-Virus software you have installed in your
| > system
| > | > and what's the lastest virus database you've upgraded?
| > | >
| > | > I need more information to perform research. Thanks.
| > | >
| > | >
| > | > Sincerely,
| > | > Carsyn Gu
| > | > Microsoft Online Partner Support
| > |
| > |
| > |
| > | "Carsyn Gu [MSFT]" <kshengu@online.microsoft.com> wrote in message
| > | news:T$n3p5IyEHA.3440@cpmsftngxa10.phx.gbl...
| > | > Hi Keith,
| > | >
| > | > Thanks for your update.
| > | >
| > | > It is mostly like a virus infection based on the symptom you
described
| > to
| > | > me. May I know which Anti-Virus software you have installed in your
| > system
| > | > and what's the lastest virus database you've upgraded?
| > | >
| > | > I need more information to perform research. Thanks.
| > | >
| > | >
| > | > Sincerely,
| > | > Carsyn Gu
| > | > Microsoft Online Partner Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > |
| > |
| > |
| >
|
|
|
|