Re: tcp/ip settings
From: Chuck (none_at_example.net)
Date: 10/21/04
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Date: 21 Oct 2004 14:12:24 -0500
On 21 Oct 2004 12:00:41 -0700, jules@jbinney.fsworld.co.uk (jules) wrote:
>Chuck <none@example.net> wrote in message news:<1o3jm018pn5gs2donrhm1g71elvgmrdt2s@4ax.com>...
>> On Sun, 10 Oct 2004 12:09:20 -0700, "jules"
>> <anonymous@discussions.microsoft.com> wrote:
>>
>> >Can anyone help? ive just installed broadband but getting
>> >error message 769 the specified destination is not
>> >reachable(connecting through WAN miniport pppoe) Ive
>> >contacted wanadoo but they say its my pc tcp/ip settings
>> >which need updating or ammending and they cannot help.
>> >Its driving me mad now so help anyone?
>>
>> Jules,
>>
>> Are you getting this message after connecting to the internet?
>>
>> Do you get it when making the connection, or when opening your browser?
>>
>> This could be a MTU setting problem, if it's PPPoE.
>> http://www.dslreports.com/tweaks/MTU
>> http://www.annoyances.org/exec/show/article04-107
>> http://www.mynetwatchman.com/kb/adsl/pppoemtu.htm
>>
>> If MTU isn't the problem, provide ipconfig information for you computer, after
>> connecting to the internet.
>> Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
>> window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
>> Identify operating system (by name and version) with each ipconfig listing.
>>
>> From a command window:
>> 1) Ping www.yahoo.com.
>> 2) Ping 66.94.230.33.
>> Report success / exact text of error messages.
>>
>> From your browser:
>> 3) Browse www.yahoo.com.
>> 4) Browse 66.94.230.33.
>> Report success / exact text of error messages.
>>
>> Cheers,
>> Chuck
>> Paranoia comes from experience - and is not necessarily a bad thing.
>
>Hi Chuck,
>have done as you suggested and its not the MTU thing.
>The message comes up when i try and connect to broadband. I havnt
>actually connected to it yet at all. Still using plain old dial up.
>Do you still need the other stuff from the command window that you
>suggested?
>Thanks for trying to help. Had just about given up
>Jules
Jules,
If you still have a problem, it's worth investigating. The other stuff should
help identify the problem.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
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