[Solved] Re: IE in XP cannot connect to Windows Updates page

From: H. S. (g_reate_xcalibur_at_yahoo.com)
Date: 10/17/04 

Date: Sun, 17 Oct 2004 02:39:16 -0400

The problem below was solved by changing the MTU of the client from 1500
to 1492. I was connecting it through a router which was connected to an
ADSL modem. In pppoe cases, MTU cannot be 1500 IIRC, even not more than
1492.

Thanks for all those who tried to help,
->HS

Apparently, _H. S._, on 14/10/04 19:51,typed:
>
> I am helping install a new Dell Inspiron 5160 that came with Windows XP
> Home Edition. The user bought XP Pro Upgrade from his uninversity and
> asked me to partition his hard disk and install Pro.
>
> I uninstalled the earlier OS (Home edition) becuase it wasn't allowing
> me to resize/create new partitions. And then clean installed XP Pro.
>
> Now right after intallation, note that *nothing* has been done yet, only
> a couple of users have been created, I used the Dell driver's CD to
> install the driver for the network card. Then connected the CAT5 cable
> from my home network to the laptop and tried to do windows update by
> going to windowsupdates.microsoft.com.
>
> IE reported "page cannot be displayed" and just couldn't access or
> connect to the updates page. It also failed to connect to the
> microsoft.com main page.
>
> I read though many messages and also called Dell Tech support (!) but
> haven't been successful yet. I have tried to delete the iuengine.dll and
> another dll file, removing cookies, deleting temporary files and
> clearing history and even renaming the catrock2 (or something similar)
> file in c:\windows\system32. Also tried changing the security settings
> to Low and also allowing all cookies. IE simply cannot see the above
> sites (also hotmail.com). Other than these, all site work okay e.g.
> www.google.com, www.yahoo.com, etc.
>
> Suggestions please?
> ->HS
> Sorry for crossposting, but couldn't really categorize the problem (not
> sure where exactly the problem is :)

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