Re: Windows Xp Pro SP2 - problem with browsing and email

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: KevinMCM (back_at_home.com)
Date: 10/03/04 

Date: Sun, 03 Oct 2004 22:14:54 +0100

Ron Lowe wrote:

> "KevinMCM" <back@home.com> wrote in message
> news:2sb4ebF1j4puhU1@uni-berlin.de...
>
>> After upgrading to Win XP Pro and SP2 I have a problem with the internet
>> connection being unavailble to the browser or email software after a
>> short time.
>>
>> Single PC using an Alcatel SpeedTouch USB modem, latest drivers being
>> used as downloaded from Alcatel site.
>>
>> Problem happens like this.
>>
>> 1) Dial up is not a problem, makes the connection every time
>>
>> 2) Browser connect to internet is not a problem but after a few pages
>> I get a 'page not found' as if there is no connection.
>>
>> 3) Checking with the modem diagnostic software it appears to be a still
>> active connection
>>
>> 4) Once the problem appears and I cant browse the only solution is to
>> close the connection and reconnect.
>>
>> Same with email, if I connect and download mail its fine, do it again
>> and it cant find server, disconnect and reconnect solves it again.
>>
>> Where do I begin? Is it a known problem?
>>
>> Thank you,
>> Kevin.
>
>
>
> There a few possibilities.
>
> One is that your ISP's DNS servers are very poor ( do I smell BT in
> there somewhere? ) and take a long time to respond to DNS name
> resolution queries. This can cause XP to decide they are useless and
> stop using them.
>
> For a test, go to Start | Run | services.msc, and disable DNS client
> service.
> That will stop XP getting bored waiting for your ISP's horrid laggy DNS
> servers.
>
> However, this is not SP-2 specific...

Thanks Ron for your reply. Yes indeed it is a BT broadband connection.
Interesting point that you have made as the machine in question has
always suffered a poor connection, so even on the pre upgrade OS ( Win
98 SE ) it was never a fast browsing connection. BT did a line check as
it pointed towards their network as email connectivity to the BTClick
servers was noticeably poor, often failing then mysteriously working for
no reason.

Are there any side effects to disabling DNS client service?

Kevin.

Relevant Pages

  • Re: Continual disconnections
    ... Looking at the ipconfig/all info, look at the line that says DNS ... Network Connections> select local area connection right click on it then ... IP addresses from what the ipconfig /all lists beside DNS Servers ... On this page Under the tab IP Settings You can see headings..Ip Addresses ...
    (microsoft.public.windowsxp.network_web)
  • Re: Continual disconnections
    ... Looking at the ipconfig/all info, look at the line that says DNS ... This will bring up your Local Area Connection properties box. ... IP addresses from what the ipconfig /all lists beside DNS Servers ... On this page Under the tab IP Settings You can see headings..Ip Addresses ...
    (microsoft.public.windowsxp.network_web)
  • Re: Server loses network - bizzare behavior
    ... All errors, except id 12, states about connectivity to the domain DNS servers, please post an unedited ipconfig /all from them and make sure that both problem servers are registered in the DNS zones correct. ... For information about correcting this problem, type in the command ... belongs to connection problem or authentication. ...
    (microsoft.public.windows.server.general)
  • Re: Can a bad Etherlink card effect browser ability to access the net?
    ... Primary DNS and Secondary DNS IP ... While I can't access the Internet via my DSL ... Try repairing the connection (contl panel-network ... DNS servers or some other problem. ...
    (alt.comp.hardware.pc-homebuilt)
  • Re: Can a bad Etherlink card effect browser ability to access the net?
    ... Primary DNS and Secondary DNS IP ... While I can't access the Internet via my DSL ... Try repairing the connection (contl panel-network ... DNS servers or some other problem. ...
    (alt.comp.hardware.pc-homebuilt)