Re: DNS or TCP/IP problems?

From: Quaoar (quaoar_at_tenthplanet.net)
Date: 09/28/04


Date: Tue, 28 Sep 2004 08:45:13 -0600

lampherem wrote:
> I have posted again as I did not get an answer to my
> previous post. I am running XP Pro SP1, connecting to my
> isp through a " modem " provided by them, and hooked up
> to my nic. It is a wirless ISP. I am having problems
> connecting to my Internet Explorer. The only thing that I
> get is " This page cannot be displayed" error. I had
> previously accessed the internet before with this
> connection and without any actions on my part, I am no
> longer able to connect.
> I can ping my ISP, they can ping me. When I do an
> ipconfig /all, I get the correct info. When I do an
> nslookup, I get an error message that DNS has timed out,
> cannot find hostname for (IP address) default servers not
> available.
> I can connect using dial up, and do the same nslookup,
> and I get my wirless ISP info and not my dial up ISP
> info.I can connect to one of my p2p programs, and my MSN
> Messenger, and thats about it.
> I have done a winsock repair, uninstalled and re-
> installed IE, tried the modem on another computer( with
> success), done an lsp-fix, uninstalled TCP/IP and re-
> installed, and made sure that all of my settings are
> correct. I have actually tried them with both auto IP and
> user configured IP ( neither worked ) and done a fresh
> new XP pro install. My ISP says that everything looks
> good from their end, and that since it works on a
> different computer, it is not their equipment.
> Any help with this would be greatly appreciated

This is not clear: you say "wireless ISP" yet the modem is connected to
an ethernet NIC? You then recieve the wireless to the modem, ethernet
to your computer? Is there a router involved, or does the modem also
have switched ethernet ports? Can you access the modem GUI (say
http://192.168.100.1, typical for modems)?

This is a long shot, but do you have a firewall in the mix? If so,
disable it. If ZoneAlarm, remove it entirely from add/remove programs.
If using the Windows firewall, disable it. See if that helps. Open the
TCP/IP properties of the connection, General tab, advanced properties,
Options tab, TCP/IP filtering, check the box Enable filtering, and make
sure that Permit All is set for all ports and protocols. Leave the
filtering Enabled for a test.

What kind of authentication does the ISP require for the service? Does
each computer need a special network name? Does the workgroup or domain
need to be specified? Was it set up for the other computer? If so,
shut down the modem and problem computer for a few minutes, reboot the
modem and then boot the problem computer after the modem has booted
completely. Does that help?

Lastly, check into http://www.broadbandreports.com and see if there is a
forum for your ISP, or post to one of the general wireless ISP forums.

BTW, Google for winsockxpfix.exe. Try that in addition to lspfix.exe.

Q



Relevant Pages

  • Re: DNS or TCP/IP problems?
    ... My ISP is a wireless ISP, kind of the same principals as ... is connected to my ethernet card. ... I am running XP Pro SP1, connecting to ... tried the modem on another computer(with ...
    (microsoft.public.windowsxp.network_web)
  • Newbie questions re:ISP connection and contract in France
    ... Is it fairly easy to use a mobile as a modem for connecting to an ISP? ...
    (uk.telecom.mobile)
  • Re: Help with Computer Management Services settings
    ... I was thiking the same so i checked it (connecting to same ISP through ... this modem) on another computer at home and it worked fine with the ... verifying the username and password. ...
    (microsoft.public.windows.server.security)
  • Re: Firmware for locked Speedtouch 350
    ... > do/undo whatever the ISP gave as the reason for locking you out. ... The modem is connecting via DSL - it's ... change the settings neither let me access the web server on the modem. ...
    (comp.os.linux.networking)
  • Re: Firmware for locked Speedtouch 350
    ... > do/undo whatever the ISP gave as the reason for locking you out. ... The modem is connecting via DSL - it's ... change the settings neither let me access the web server on the modem. ...
    (comp.os.linux.hardware)