Re: Can't get IP address from DHCP after system restore
From: midwest_steve (midweststeve_at_discussions.microsoft.com)
Date: 09/08/04
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Date: Tue, 7 Sep 2004 20:35:09 -0700
Thanks for the tips... I gave them a go but still have problems. Here's the
latest:
I can't connect to get the latest Service Packs, although I was current
before installing & then uninstalling SP2.
Network Diagnostics report that the URLs to connect Outlook Express Mail and
News failed. They also report that one of the two DNS servers Failed
(however I can ping both of them.)
I assigned a static IP and *can* ping the DHCP server and any other IP
address.
*** What's weird is that I get some garbage on the screen with the results
of a ping command! ***
For example, after I do a ping, the first line returned says "Pinging ! with
32 bytes of data" where "!" is a triangle. At the end of the ping info, the
line that says "Ping statistics for !" has some funky characters for "!".
This makes me think something is corrupt in this portion of XP.
I can only ping an IP address and not the URL (e.g., can ping 216.109.118.69
but cannot ping www.yahoo.com).
I repaired the connection and upgraded the driver for the NIC - no change.
Also did a netsh int ip reset but no change there either.
Is there a way I can reinstall the files XP Home uses for networking? Is
that a logical next step?
Thanks,
Steve
"Robert L [MS-MVP]" wrote:
> quoted form http://www.ChicagoTech.net
> Can't obtain/renew IP addresses from the DHCP server
>
> Symptoms: 1) you have a DHCP client which may not be able to obtain/renew IP
> addresses from the DHCP server intermittently. 2) after setup a workstation
> to obtain an IP address from DHCP, the machine can't ping others and
> ipconfig /all shows Autoconfiguration IP Address. . . : 169.254.x.x.
>
> Resolutions: 1) If this is XP, obtain the latest service pack for Windows
> XP.
> 2) Use the Network Diagnostics tool to identify any failed settings. To do
> this, go to Help and Support>Use Tools to view your computer information and
> diagnose problems>Network Diagnostics>Scan your system. When the process
> finishes, check for any items marked "FAILED" in red, expand those
> categories, and view the additional details about what the testing showed.
> 3) Assign a static ip on the client and ping the DHCP server. If you can't
> ping the DHCP server, check the connection and hardware.
> 4) If you can ping the DHCP after assigning static ip, check the DHCP
> settings.
> 5) Make sure no firewall is running on your LAN.
> 6) Run Repair this connection if it is XP. Or use netsh to reset TCP/IP
> configuration.
> 7) If it is win98/w2k, remove and reinstall TCP/IP.
> 8) Try to upgrade the new NIC driver.
> 9) Make sure you don't run out of IPs in the DHCP scope.
> 10) If you use a router as DHCP, you may want to upgrade the firmware.
>
>
> --
> For more and other information, go to http://www.ChicagoTech.net
>
> Don't send e-mail or reply to me except you need consulting services.
> Posting on MS newsgroup will benefit all readers and you may get more help.
>
> Robert Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
> http://www.ChicagoTech.net
> This posting is provided "AS IS" with no warranties.
>
> "midwest_steve" <midwest_steve@discussions.microsoft.com> wrote in message
> news:7205C54D-90B4-46FA-8118-D54D9D1EEDE8@microsoft.com...
> > I've been helping (in the loosest sense of the word!) a friend remove
> > spyware
> > from his PC. After running Spybot and removing what it found, the PC
> > would
> > not connect to the network. So I did a restore from before the Spybot
> > changes, and still can't connect.
> >
> > The PC is running XP Home. It can't ping anything, the IP address is from
> > auto-configuration, and it won't get an IP from the DHCP server. Internet
> > firewall is off. When I went to Help and then Network troubleshooting,
> > there
> > were some references to an old network driver. I removed those, but still
> > no
> > luck.
> >
> > Any ideas would be appreciated. Thanks!
> >
> > Steve
>
>
>
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- In reply to: Robert L [MS-MVP]: "Re: Can't get IP address from DHCP after system restore"
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