Re: Hotmail/MSN Passport problems (Possibly other websites)
From: Robert L [MS-MVP] (noreply_at_hotmail.com)
Date: 09/07/04
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Date: Tue, 7 Sep 2004 15:13:58 -0500
quoted from http://www.ChicagoTech.net
Can't access some web sitesSymptoms: 1) If you're using MS ICS or Windows
server as router to access the Internet, your clients may not be able to
access certain web sites. However, the ICS host or the server doesn't have
this problem.
2) After installed a new router or cable modem replacing dial-up to access
the Internet, you can't access some web sites.
3) You also find that most web sites you can't access are block to ping or
they are security sites using HTTPS.
Causes: 1) The problem occurs because many web servers block ICMP messages
and the packets are dropped. As a result, the requested web site doesn't
load.
2) This problem is caused also by an incompatible MTU networking setting.
You may try to install the latest SP. If you use MS ICS, you may want to
configure all your Client computers to use the new, lower MTU as the default
for all Internet communication. To modify the MTU size, locate the following
registry key: HKEY_LOCAL_MACHINE\ SYSTEM\ CurrentControlSet\ Services\
Tcpip\ Parameters\ Interfaces. If you use a router like Cisco DSL Router,
you may want to adjusting the PPPoE MTU Size. For example, to adjusting the
PPPoE MTU Size on the Cisco DSL Router, do
interface ethernet0
no shut
ip address <ip address> <subnet mask>
ip adjust-mss 1452
-- For more and other information, go to http://www.ChicagoTech.net Don't send e-mail or reply to me except you need consulting services. Posting on MS newsgroup will benefit all readers and you may get more help. Robert Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on http://www.ChicagoTech.net This posting is provided "AS IS" with no warranties. "Purple Lemon" <Purple Lemon@discussions.microsoft.com> wrote in message news:6D9D912C-F8F6-4EBA-8D99-22B2DF535C7E@microsoft.com... > I'm having trouble opening/logging in/viewing my Hotmail accounts from my > work computer. Other web sites also lag or don't show up, despite opening > and > closing the browser and reloading the page, though most come up without > any > trouble.. > While I didn't have trouble getting into the main Microsoft page, when > trying to log in to Passport, it wouldn't show the log in page. > > I experience the most trouble with Hotmail though. I think it does have > something to do with the Passport thing though, since I had trouble > logging > in for this message board. > I doubt it is my internet connection. While it is slower than should be, > other pages load fine for me. Also, it does not seem to be Hotmail or MSN, > because I can get on fine at home, at all times of the day and night. > > When trying to log into Hotmail, I'll often times experience trouble > loading > even the log in page itself. If the log in page does load, often times > after > submitting my password and username, it'll go to a blank page after, > instead > of loading my mail. Though I'll get the log-in page more frequently, after > submitting my information, I rarely ever get to my Hotmail In-box. > In all cases, it will seem like the page is loading, the status bar will > say > the data is transfering, but I could sit there for hours and nothing would > ever come up. I tried stopping and reloading, but while that occasionally > works, the chances of it working are slim. Sometimes I'll have access to > my > mail for a few minutes and then while deleting or sending email, it'll do > the > white page thing and I'll have to go back through the sign-in nightmare. > > Normally this wouldn't be a problem, except that I need my hotmail address > for work! I could change it to a different server, but I'd rather not, and > I > have all my contacts in my Hotmail address books. > Does anyone know what might be causing this (and just for Hotmail or a few > other sites?) or what I could do to remedy it? > Thanks! >
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