Re: IP assignment by DHCP failure
From: Kent W. England [MVP] (kwe_at_mvps.org)
Date: 08/17/04
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Date: Mon, 16 Aug 2004 20:27:03 -0700
chris wrote the following on 16-Aug-2004 1:14 PM:
> One computer running Win XP home will not get an IP
> address from the router using DHCP. Instead it changes
> during boot up to "Automatic Pritvate" method no matter
> how many times I reset to get from DHCP automatically.
>
> Please, before suggesting that I check all the obvious
> connections and do all the standard diagnostic tests, I
> have run every conceivable diagnostic test, I have
> recycled the modem, router etc., I have reset TCP/IP and
> I have communicated with Netgear and Comcast technical
> help and not been able to figure this out. I know that
> the computer in question connects to the router and if I
> manually enter a appropriate IP address, DNS etc.
> identical the the other computers on the LAN, this
> computer will communicate with the other computers on the
> LAN but not the internet.
You are the second comcast customer recently to experience DHCP failure
on this group. The other poster is using comcast without a home router,
so the problem is between XP and comcast. Yours is between XP and Netgear.
I wonder if you recently updated to XP SP2? What software did you
recently install or uninstall? Have you recently removed spyware with
Spybot or Ad-aware? Were there any Windows critical updates installed
just before the failure?
At this point, there is no solid clue except that it seems that it is
strictly a DHCP problem, since configuring an appropriate static IP
address confirms that TCP/IP is working and Internet access is OK. I'm
off to google the problem, let me know if any of the above questions
raise a suspect.
-- Kent W. England, Microsoft MVP for Windows Security
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