Re: Random dial-up modem disconnects

From: Fred Marshall (fmarshallx_at_remove_the_x.acm.org)
Date: 07/31/04 

Date: Sat, 31 Jul 2004 11:12:07 -0700

You say "the settings are the same on both computers". Yet, with this added
information it seems to point to the modem / settings on the XP machine. I
would not hang my hat on the fact that one computer works and the other
doesn't in dealing with any of the suggestions because:

- one computer may simply be less susceptible to the same condition that is
causing the problem. So, saying the lines are quiet may be true - but are
they quiet enough for *both* installations? Just an example....

If you're using Outlook Express for email, it can be set to disconnect after
sending/getting mail. Sometimes that throws people off. Since it's a new
system, could it be..... ?

Are the modems exactly the same manufacturer / model number? If not, modem
settings can make a difference. So, if the "settings are the same" that
could be an issue. Also, I can well imagine that there are operating system
differences that could cause the need for different modem settings -
although I have no suggestion what they might be.

Taken from Googled Australian notes on dealing with this issue:

Turn off compression on the modem. - among other things.....

If you're not staying connected then your communication speed is very low
indeed! So, having compression won't help as long as you have this problem.
If turning it off helps then you've made progress.

Fred

"nrgjr" <nrgjr@discussions.microsoft.com> wrote in message
news:4B24C989-E1F4-42EB-8565-84FC6234F36A@microsoft.com...
> Thanks Fred but the line or the settings don't seem to be the problem.
I've switched the lines around and the XP computer still disconnects and the
98 has no problem. There is no equipment near the lines, they both plug
into the same wall jack. The settings are the same on both computers. No
new telephones or equipment added. Can't help but think it's an XP issue
because before I formated and reinstalled XP we had the same problem. It
was ONLY during those 2 weeks from install to registeration/activation the
XP PC had no problem, no disconnects. We could stay on for hours. Anyone
from MS have any thoughts on this???
>
> Sirron1957
>
> "Fred Marshall" wrote:
>
> >
> > "nrgjr" <nrgjr@discussions.microsoft.com> wrote in message
> > news:0195A751-C4D8-42F5-9081-DA1470672057@microsoft.com...
> > > I have been experiencing random disconnects from the internet, no
warning,
> > no prompt window to "Stay Connected" or "Disconnect". Sometimes I can
be on
> > for 1/2 hour, sometimes I barely get connected and the "Connect" window
> > comes again (don't even make to the home page). This is only happening
on
> > the WinXP Home 2002 SP1 PC, the other PC, 98SE, has no problem. Both
are
> > dialing the same number. I have the two PC's networked together with
> > cross-over cable but not one PC going through the other to get to the
> > internet. The problem started about 2 weeks after installing XP, when I
> > activated and registered. Before that (during the first 2 weeks) no
> > problem. I know that's when it started because it disconnected in the
> > middle of the activation/registeration process twice and had to
reconnect to
> > the internet.
> >
> > Google on keywords like modem dropout. There's a lot of good
information.
> >
> > You're obviously using a different modem on a new OS (compared to the
other
> > computer). So, check out the modem settings as they will have changed
with
> > the OS.
> >
> > If the computers aren't very close together, look for noisy lines.
> > Note that the telephone wires in the wall are twisted pairs and less
> > susceptible to noise. However, most of the wires laying on the floor
are
> > not twisted pairs and are more susceptible to noise. Running such a
line
> > past noisy equipment can cause trouble.
> > Look for having added an old telephone recently. These can cause
serious
> > dropout problems..... and perhaps not equal problems with different
> > computers / modems / settings.
> >
> > Fred
> >
> >
> >
> >

Relevant Pages

  • Re: Random dial-up modem disconnects
    ... > information it seems to point to the modem / settings on the XP machine. ... There is no equipment near the lines, ... > XP PC had no problem, no disconnects. ...
    (microsoft.public.windowsxp.network_web)
  • RE: error message
    ... Modem specs click on the link and you will find lots of Q and A: ... I will check with your ISP that there DNS and WINs settings are correct, ... or you can Right click your Local Connection in the Network Connections ... "dale" wrote: ...
    (microsoft.public.windowsxp.help_and_support)
  • breakage of setserial in Sarge
    ... Immediately it asks and suggests 'autosave once'. ... But it doesn't recognise my modem with the correct parameters. ... Now the reboot should be okay. ... settings are default settings, ...
    (Debian-User)
  • Re: Dial-up in XP Pro not available?! HELP!!!
    ... Open a command prompt, type the following commands and post the results ... It won't even start dialling as if modem wasn't there. ... Even in Network Settings and Connections, ...
    (microsoft.public.windowsxp.network_web)
  • Re: dial up modem problem
    ... I doubt if a reinstall will fix the problem. ... reinstall might since that would reset all the settings. ... I always set mine to never disconnect. ... |> Sounds like a setting is telling the modem to disconnect ...
    (microsoft.public.windowsxp.hardware)