Re: Web pages not loading on XP - a virus ?
From: Sam Drucker (samdrucker_at_HotPOP.com)
Date: 07/03/04
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Date: Sat, 3 Jul 2004 12:18:16 -0500
I'm going to jump in here where ajjauin65 left off, because I have a similar
problem up to this point:
I can't get to web addresses by using the standard dns address.
I'm running XP Pro and have been running Norton AV, Firewall, and a few
anti-adware programs.
I CAN get to a web page by using an IP address if I know it. Running Ping, I
get nothing for www.yahoo.com, but get a reply from entering the IP address.
My Outlook Express email is also UNABLE to connect.
So, what is my basic problem, and how do I correct it from here?
Thanks-
Sam
"Chuck" <none@example.net> wrote in message
news:okmae0dj0613nmp82qi6h408saht9auifb@4ax.com...
> On Fri, 02 Jul 2004 10:36:55 GMT, ajjauin65 <*email_address_deleted*>
wrote:
>
> >Chuck, thanks for your reply, very constructive comments, much
> >appreciated.But struggling a bit !
> >
> >I ran "ipconfig/all>c:\ipconfig.txt" and saved the resulting settings
> >in notepad ok.
> >
> >Got as far as ping, don't know what this means !
> >
> >How do I ping a website address and an IP address ?
> >
> >btw I can send and receive email.
>
> You ping by Start - Run - "cmd" - Type "ping" (target) into the command
window.
>
> But, since you now state that you can send and receive email, let's look
into a
> browser hijack.
>
> How current is your virus protection? Try one or more of these free
online
> virus scans, which should complement your current protection:
> <http://www.bitdefender.com/scan/license.php>
> <http://www.pandasoftware.com/activescan>
> <http://www.ravantivirus.com/scan/>
> <http://security.symantec.com/ssc/home.asp>
> <http://housecall.trendmicro.com/housecall/start_corp.asp>
>
> Now check for, and learn to defend against, additional problems.
>
> Start by downloading each of the following free tools:
> AdAware <http://www.lavasoftusa.com/>
> CWShredder <http://www.majorgeeks.com/download4086.html>
> CoolWWWSearch.SmartSearch (v1/v2) MiniRemoval
> <http://www.majorgeeks.com/download4113.html>
> HijackThis <http://www.majorgeeks.com/download.php?det=3155>
> LSP-Fix and WinsockLSPFix <http://www.cexx.org/lspfix.htm>
> Spybot S&D <http://www.safer-networking.org/index.php?page=download>
> Stinger <http://us.mcafee.com/virusInfo/default.asp?id=stinger>
>
> Install and run Stinger.
> <http://us.mcafee.com/virusInfo/default.asp?id=stinger>
>
> Create a separate folder for HijackThis, such as C:\HijackThis - copy the
> downloaded file there. Spybot S&D has an install routine - run it. The
other
> downloaded programs can be copied into, and run from, any convenient
folder.
>
> Start by closing all Internet Explorer and Outlook windows, and running
> CoolWebSearchSmartKillerMiniRemoval, then CWShredder. Have the latter fix
all.
>
> Next, run AdAware. First update it ("Check for updates now"), configure
for
> full scan (<http://www.lavahelp.com/howto/fullscan/>), then scan
("Start" - "Use
> custom scanning options" - "Next"). When scanning finishes, select
everything,
> and hit Next again.
>
> Next, run Spybot S&D. First update it ("Search for updates"), then run a
scan
> ("Check for problems"). Trust Spybot, and delete everything ("Fix
Problems")
> that is displayed in Red.
>
> Then, run HijackThis ("Scan"). Do NOT make any changes immediately. Save
the
> HJT Log.
> <http://forums.spywareinfo.com/index.php?showtopic=227>
>
> Finally, have your HJT log interpreted by experts at one or more of the
> following security forums (and post it, or a link to your forum posts,
here):
> Aumha: <http://forum.aumha.org/index.php>
> Net-Integration: <http://forums.net-integration.net/>
> Spyware Info: <http://forums.spywareinfo.com/>
> Spyware Warrior: <http://spywarewarrior.com/index.php>
> Tom Coyote: <http://forums.tomcoyote.org/>
> Wilders Security<http://www.wilderssecurity.com/>
>
> If removal of any spyware affects your ability to access the internet
(some
> spyware builds itself into the network software, and its removal may
damage your
> network), run LSP-Fix and / or WinsockXPFIx.
>
> And please don't contribute to the spread and success of email address
mining
> viruses. Learn to munge your email address properly, to keep yourself a
bit
> safer when posting to open forums. Protect yourself and the rest of the
> internet - read this article.
> http://www.mailmsg.com/SPAM_munging.htm
>
> Cheers,
> Chuck
> Paranoia comes from experience - and is not necessarily a bad thing.
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