RE: Networking Problem

From: Luke (lbowes|removethis|_at_palitra-art.com)
Date: 06/26/04


Date: Sat, 26 Jun 2004 09:54:53 -0700

Hi,
Thanks for the info. I have researched the error code but
curiously there is no mention of a patch. Could you send
me the details of what you are told when you click 'send
error report' or could you e-mail me a screenshot of the
error report's result's page. Thanks, Luke.
>-----Original Message-----
>Event Type: Information
>Event Source: Winlogon
>Event Category: None
>Event ID: 1002
>Date: 6/26/2004
>Time: 11:07:21 AM
>User: N/A
>Computer: BANZAI
>Description:
>The shell stopped unexpectedly and Explorer.exe was
restarted.
>
>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>
>Is this what you needed? thanks for helping me.
>
>"Luke" wrote:
>
>> Hi,
>> In order to find out what hotfix is needed we need to
>> have a look at the event log in more detail. Could you
>> please do the following:
>> 1. Open Network Places so that an error is generated.
>> 2. Open up event viewer (Control Panel > Performance &
>> Maintanence > Administrative Tools > Event Viewer)
>> 3. Look for an error message that occured upto 2
minutes
>> ago (source will probably be 'explorer.exe').
>> 4. Please provide me with the 'source' from the source
>> column and the error code (e.g source:explorer, Error
>> Code:1002)
>> Thanks, Luke.
>> >-----Original Message-----
>> >Hi it appears that i need a microsoft hotfix to solve
my
>> problem of when i click on my network places and my
>> shared documents, an error window pops up and sends a
>> report and my windows explorer restarts. when i click
>> send report it tells me that i need a certain hotfix
but
>> it doesnt give me a link or exact location. supposedly
>> this is a common problem. i need help. does anyone
have a
>> link or solution on how to get the hotfix???
>> >.
>> >
>>
>.
>



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