Re: Cannot access the internet
From: Chuck (none_at_example.net)
Date: 06/24/04
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Date: 24 Jun 2004 18:50:10 -0500
On Thu, 24 Jun 2004 16:30:50 -0700, "Yannis"
<anonymous@discussions.microsoft.com> wrote:
>Mate first of all many thanks for helping me out with
>this. Sorry for not providing any details in my first
>post. I am a university student and i connect my laptop
>to a network access at my hall. As i mentioned my network
>adapter cannot receive any data only sends, all of a
>sudden. It used to work fine. I also checked if the rest
>of the network can see my laptop and that works fine. So
>i guess it is not a hardware problem. Please check my
>reply below with respect to your answer.
>
>>Yannis,
>>
>>Please define "cannot connect to the internet". Try the
>following tests.
>>
>>>From a command window:
>>1) Ping www.yahoo.com.
>>2) Ping 66.94.230.33.
>>Report error messages.
>
>For 1) i get: Ping request could not find host
>www.yahoo.com. Please check the name and try again.
>
>For 2) i get: Pinging 66.94.230.33 with 32 bytes of data:
>Request timed out.
>Request timed out.
>Request timed out.
>
>Ping statistics for 66.94.230.33:
>Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
>
>>
>>>From your browser:
>>3) Browse www.yahoo.com.
>>4) Browse 66.94.230.33.
>>Report error messages.
>
>For both of them i get: The page cannot be displayed...
>
>>
>>Next, try repairing your LSP / Winsock.
>>LSP-Fix and WinsockLSPFix
><http://www.cexx.org/lspfix.htm>
>>
>
>I tried both of them mate but still nothing...
>
>>AdAware and Spybot are not the only tools needed for
>detection and removal of
>>adware / spyware. Sometimes not the right tool either.
>All tools listed below
>>are free - you have nothing to lose but time.
>>
>>Start by downloading each of the following free tools:
>>CWShredder <http://www.majorgeeks.com/download4086.html>
>>CoolWWWSearch.SmartSearch (v1/v2) MiniRemoval
>><http://www.safer-networking.org/minifiles.html>
>>HijackThis <http://www.majorgeeks.com/download.php?
>det=3155>
>>Stinger <http://us.mcafee.com/virusInfo/default.asp?
>id=stinger>
>
>I tried all of them except HijackThis and nothing was
>detected.
>
>Any other suggestions? Thanks a lot for your help.
>
>Yannis
Yannis,
OK, no connectivity at all.
Please describe the router / WAP that you're connecting thru. Does it show
connectivity (to the internet AND to the computer)? Can you ping it
successfully?
Please provide ipconfig information for the computer.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Identify operating system (by name and version) too.
HijackThis, and expert advice, is the key ingredient in spyware detection /
removal. None of the other tools can be modified often enough to keep up with
the unceasing flood of spyware variants that are plaguing us right now.
But let's work on the connectivity issue right now.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
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