Re: Richard wonders if anyone has suggestions

From: Ken Wickes [MSFT] (kenwic_at_online.microsoft.com)
Date: 05/05/04 

Date: Tue, 4 May 2004 19:03:00 -0700

You might need to uninstall the virus scanner.

What are the ipaddress and subnet masks of both machines? 

-- 
Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"Peter" <moogk@notsympatico.ca> wrote in message
news:%23C9EMUjMEHA.128@TK2MSFTNGP09.phx.gbl...
> Thanks Ken.
>
> I removed all firewalls and disabled the virus scanner.
> Can't ping the one computer even by IP address.
>
> PJ
>
> "Ken Wickes [MSFT]" <kenwic@online.microsoft.com> wrote in message
> news:%23kyzRbiMEHA.3052@TK2MSFTNGP12.phx.gbl...
> > Temporarily uninstalling 3rd party firewalls and disabling the XP one is
a
> > good idea.
> >
> > Virus scanners can sometimes cause problems like this.
> >
> > Don't use My Network Places as a definitive test, the underlying
> algorithms
> > have some latency in them.
> >
> > Ping first, then navigate explorer directly to the other machine by
> entering
> > \\othercomputername as the path.
> >
> > -- 
> >
> > Ken Wickes [MSFT]
> > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> >
> >
> > "Peter" <notmoogk@sympatico.ca> wrote in message
> > news:OECZYWeMEHA.2500@TK2MSFTNGP12.phx.gbl...
> > > Below is the string between Richard Harper and myself over the last
few
> > > days.
> > > If anyone can offer suggestions other than a clean reinstall of the
OS,
> I
> > > would be be ever so grateful.
> > > PJ
> > >
> > >
> > > I hate to say it but you've run me clean out of ideas.  Hopefully
> someone
> > > else has a thought, otherwise ...
> > >
> > > -- 
> > > Richard G. Harper [MVP Win9x]  rgharper@email.com
> > > * PLEASE post all messages and replies in the newsgroups
> > > * for the benefit of all.  Private mail is usually not replied to.
> > > * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
> > >
> > >
> > > "Peter" <moogk@notsympatico.ca> wrote in message
> > > news:%23HfUZ2WMEHA.3420@TK2MSFTNGP11.phx.gbl...
> > > > Thanks again Richard.
> > > >
> > > > I completely removed the firewalls - it did not help.
> > > > I tried a different router and replaced the NIC's - it did not help.
> > > > It does seem bizzare.  For example, the "desktop" can access the
> > "laptop"
> > > > but if I run Net View on the "desktop" only the "desktop" is listed.
> > The
> > > > "laptop" cannot access the "desktop" but if I run Net View on the
> > "laptop"
> > > > both computers are listed.
> > > > Although the "desktop" can access the "laptop", it can't ping it by
> name
> > > > (--- could not find host).
> > > >
> > > > Perhaps the operating system has an unresolvable problem.  It might
be
> > > > time
> > > > to bite the bullet and make a clean install of the "desktop".
> > > >
> > > > PJ
> > > >
> > > >
> > > > "Richard G. Harper" <rgharper@email.com> wrote in message
> > > > news:er8AcHLMEHA.2456@TK2MSFTNGP12.phx.gbl...
> > > >> Thank you - though the details make the problem more puzzling
instead
> > of
> > > >> less.
> > > >>
> > > >> You say you have no firewalls "active" on either PC - do you have
> > > >> anything
> > > >> other than the Windows XP firewall on either PC?  If so you may
need
> to
> > > >> fully uninstall the firewall for a true test.
> > > >>
> > > >> The only other thing I can think of would be to check router
firewall
> > > >> settings and make sure you haven't accidentally blocked access from
> "B"
> > > >> to
> > > >> "A" in its settings.
> > > >>
> > > >> The fact that "A" can see and access "B" is an almost 100% certain
> sign
> > > > that
> > > >> you have your network fully functional and correctly configured.
The
> > > > usual
> > > >> cause for not being able to access the other direction is a
firewall
> > > >> problem.
> > > >>
> > > >> -- 
> > > >> Richard G. Harper [MVP Win9x]  rgharper@email.com
> > > >> * PLEASE post all messages and replies in the newsgroups
> > > >> * for the benefit of all.  Private mail is usually not replied to.
> > > >> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
> > > >>
> > > >>
> > > >> "Peter" <moogk@notsympatico.ca> wrote in message
> > > >> news:e7IO7$DMEHA.3712@TK2MSFTNGP10.phx.gbl...
> > > >> > Thanks Richard.
> > > >> >
> > > >> > The computers get their IP addresses automatically through a
> router.
> > > >> > The addresses are assigned by the router and are in the same
range.
> > > >> > The network worked well for a long time.  I'm not aware of having
> > made
> > > > any
> > > >> > changes prior to the problem starting.
> > > >> > Computer A has full access to computers B but B cannot even ping
A.
> > > >> > There are no firewalls active.
> > > >> > I ran nbtstat and netstat with most switches but am not savy
enough
> > to
> > > > get
> > > >> > a
> > > >> > clear message from the results.
> > > >> > I don't want to attach the whole set of results.  Which, if any,
> > would
> > > >> > help
> > > >> > with the diagnosis?
> > > >> > PJ
> > > >> >
> > > >> > "Richard G. Harper" <rgharper@email.com> wrote in message
> > > >> > news:e9z2snDMEHA.268@TK2MSFTNGP11.phx.gbl...
> > > >> >> Need waaayy more details to try to diagnose this.  For example:
> > > >> >>
> > > >> >> - How are these computers getting their IP addresses?
> > > >> >> - Are the two addresses in the same range?
> > > >> >> - Is this a new problem or did it just start?  Did the network
> work
> > at
> > > >> > some
> > > >> >> point?
> > > >> >>
> > > >> >> -- 
> > > >> >> Richard G. Harper [MVP Win9x]  rgharper@email.com
> > > >> >> * PLEASE post all messages and replies in the newsgroups
> > > >> >> * for the benefit of all.  Private mail is usually not replied
to.
> > > >> >> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
> > > >> >>
> > > >> >>
> > > >> >> "Peter" <notmoogk@sympatico.ca> wrote in message
> > > >> >> news:uAzljJDMEHA.2500@TK2MSFTNGP12.phx.gbl...
> > > >> >> > When I run ipconfig /all, the entry for "connection-specific
DNS
> > > >> >> > suffix"
> > > >> >> is
> > > >> >> > blank on one of two networked XP machines.  It happens that
this
> > > >> >> particular
> > > >> >> > machine can no longer be accessed (or even pinged) by the
other.
> > > >> >> > Is the blank suffix problem just a reporting error or does it
> > > > indicate
> > > >> > an
> > > >> >> > operational problem? (I know there is a hopfix available, for
> > which
> > > >> >> > Microsoft may or may not decide to charge but I don't want to
> > spend
> > > > the
> > > >> >> day
> > > >> >> > on the phone if it is not really a useful exercise).
> > > >> >> > PJ
> > >
> > >
> >
> >
>
>

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