Re: No Internet connection
From: Shelley (anonymous_at_discussions.microsoft.com)
Date: 04/06/04
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Date: Mon, 5 Apr 2004 18:13:26 -0700
I am having exactly same problem. I have tried to create
a ipconfig.txt as suggested, but this doesn't work
either. (No file is created). I have pinged yahoo, but
it says Ping request could not find host. I can
successfully ping 66.94.230.33.
Please help,
Shelley
>-----Original Message-----
>On Mon, 5 Apr 2004 14:21:09 -0700, "Sheb"
<anonymous@discussions.microsoft.com>
>wrote:
>
>>Hi,
>>
>>I surfed the web last night, shut down my laptop and
went to sleep. Next day I have no internet connection on
my laptop. I have cable internet. My desktop connects to
the internet but not my laptop. So, I know my cable
service if fine. I did ipconfig and I have a ip address. I
look at my network properties: It says I am connected at
10Mbits/sec. I am sending thousands of packets but
receiving only 50 or 60. Apparently I am not receiving
anything. I uninstalled and reinstalled my ethernet card.
It still does the same thing. I cannot surf the internet
nor connect to messenger services. Could it be a virus of
some sort.Should I format my conputer. Please help?
>
>Sheb,
>
>Please provide ipconfig information for the laptop and
desktop.
>Start - Run - "ipconfig /all >c:\ipconfig.txt" - Open
c:\ipconfig.txt in
>Notepad, copy and paste into your next post.
>
>Get Process Explorer (free) from
><http://www.sysinternals.com/ntw2k/freeware/procexp.shtml>
. Provides way more
>information than Task Manager. And Port Explorer (free)
from
><http://www.diamondcs.com.au/portexplorer/index.php?
page=home> will show you
>what network connections your computer is actually
opening, and what processes
>are opening them.
>
>>From each computer:
>1) Ping www.yahoo.com.
>2) Ping 66.94.230.33.
>Report error messages.
>
>How current is your virus protection? Try these free
online virus scans:
><http://www.bitdefender.com/scan/license.php>
><http://security.symantec.com/ssc/home.asp>
><http://housecall.trendmicro.com/housecall/start_corp.asp>
>
>Now check for, and learn to defend against, additional
carriers of infection.
>
>First, download LSP-Fix from
<http://www.cexx.org/lspfix.htm>, and CWShredder
>from <http://www.majorgeeks.com/download4086.html>. Both
free.
>
>Next, run CWShredder. Have it fix all variants.
>
>Now check for, and remove, spyware. Get HijackThis
><http://www.majorgeeks.com/download.php?det=3155> and
Spybot S&D
><http://security.kolla.de/index.php?
lang=en&page=download>. Both free.
>1) Install and run Spybot. First update it ("Search for
updates"), then run a
>scan ("Check for problems"). Trust Spybot, and make all
recommended deletions.
>2) Install and run HijackThis. Do NOT make any changes
immediately. Save the
>HJT Log.
>3) Have your HJT log interpreted by experts at one or
more of the following
>forums (and post it here):
><http://forums.net-integration.net/>
><http://www.spywareinfo.com/forums/>
><http://forums.tomcoyote.org/>
><http://www.wilderssecurity.com/>
>
>If removal of any spyware affects your ability to access
the internet (some
>spyware builds itself into the network software, and its
removal may damage your
>network), run LSP-Fix.
>
>Harden your browser. There are various websites which
will check for
>vulnerabilities, here are three which I use.
>http://www.jasons-toolbox.com/BrowserSecurity/
>http://bcheck.scanit.be/bcheck/
>https://testzone.secunia.com/browser_checker/
>
>Harden your operating system. Check at least monthly.
>http://windowsupdate.microsoft.com/
>
>Block possibly dangerous websites with a Hosts file.
Three Hosts file sources I
>use:
>http://www.accs-net.com/hosts/get_hosts.html
>http://www.mvps.org/winhelp2002/hosts.htm
>(The third is included, and updated, with Spybot (see
above)).
>
>Cheers,
>Chuck
>Paranoia comes from experience - and is not necessarily a
bad thing.
>.
>
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