Re: XP sees network, doesn't see gateway

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From: Chuck (none_at_example.net)
Date: 04/05/04


Date: 5 Apr 2004 12:08:07 -0500

On Sun, 04 Apr 2004 10:37:59 -0600, ravic <user@anon.com> wrote:

>Hi:
>I have a home network set up with several computers.
>My ADSL connection is through a gateway connected to a switch, which
>connects to all the computers in the system. Everything works fine in
>the LAN, and all the boxes have internet connectivity.
>Recently I added a WinXP Pro (SP1) box. There's nothing on it except
>the OS, IE6, and a run of windows updates.
>The new XP box connects to the LAN ok, but I can't get it to see the
>gateway.
>
>Things I've tried:
>
>-- control panal/network connections/set up network wizard, trying
>both the "...connects through a gateway" and "other/connects through a
>hub" (which is the most accurate selection).
>--The XP firewall is disabled.
>--Under internet options/LAN settings, "automatically detect
>settings" both on and off.
>--I've compared the settings for internet options, and tcp/ip to the
>settings on the other boxes, and made them all identical.
>--If I try the CD which came with the gateway, I get an error saying
>it can't find it.
>--If I type the gateway's IP into Internet Explorer to set it up
>manually, I get a "page cannot be displayed".
>
>The one other thing I noticed -- when I first set up the XP box, I was
>able to get it onto the network and to the net. After downloading the
>20 or so critical updates in one batch, I started having the problem.
>
>Anybody know? Thank you for any help.

Ravic,

What ADSL service do you have? Are you paying for single or multiple (how
many?) IP addresses?

What brand and model is this switch? The gateway? Does either provide a DHCP
server?

How many computers do you have successfully connecting? A list, using assigned
name, and OS name and version might be useful.

Please provide ipconfig information for the new WinXP box, and for one working
box.
Start - Run - "ipconfig /all >c:\ipconfig.txt" - Open c:\ipconfig.txt in
Notepad, copy and paste into your next post.

>From each computer for which you provided ipconfig:
1) Ping the other by name.
2) Ping the other by ip address.
3) Ping itself by name.
4) Ping itself by ip address.
5) Ping 127.0.0.1.
Report success / failure of each of 10 pings.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.



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