Re: Remote Procedure Call problems with Broadband

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Eric Cross (encross_at_eudoramail.com)
Date: 03/19/04 

Date: Fri, 19 Mar 2004 08:16:11 -0600

Greetings Chris,

It appears your computer has been infected with the Blaster virus. For more
information and how to fix this, please see following links:

What You Should Know About the Blaster Worm and Its Variants
http://www.microsoft.com/security/incident/blast.asp

Blaster removal tool:
http://www.microsoft.com/downloads/details.aspx?FamilyID=e70a0d8b-fe98-493f-ad76-bf673a38b4cf&displaylang=en

_______________
Eric

"Chris Hales" <cp_hales@hotmail.com> wrote in message
news:1018301c40dbb$43a94a30$a501280a@phx.gbl...
> We have recently got a broadband connection which was
> activated a few days ago.. The software was installed and
> the modem was plugged in. The computer connected but after
> about one minute online an error is displayed on screen.
>
> It says that a shutdown has been initiated by NT
> AUTHORITY/SYSTEM, because the Remote Procedure Call (RPC)
> service terminated unexpectedly.
>
> We have tried uninstalling the modem and re-installing. I
> have tried the software and modem on three different
> computers and the same thing happens.
>
> The computers seem to work fine when not connected to
> broadband. I considered the problem that the copy of XP is
> faily old and needs a serious update, or explorer or some
> other program may be the problem.
>
> The computers are running Windows XP Home and more than
> match the specification required by BT Broadband. 512Mb
> RAM 1.8Ghz. DVD R/W Nvidia GeForce. etc...
>
> Please, can you tell us what is happening. We can't stay
> online for long enough to try and
> download any software, drivers patches, or look at any
> forums and technical support pages.
>
> Thank you.
>
> Sarina Norris
>

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