Re: windows explorer must close when accessing my network or shared documents

From: Marc Reynolds [MSFT] (marcrey_at_online.microsoft.com)
Date: 03/19/04 

Date: Thu, 18 Mar 2004 21:16:16 -0600

Follow the instruction in this article to get the hotfix:

831938 My Computer and Windows Explorer unexpectedly quit when you try to
open
http://support.microsoft.com/?id=831938 

-- 
Thanks,
Marc Reynolds
Microsoft Technical Support
This posting is provided "AS IS" with no warranties, and confers no rights.
"holly" <anonymous@discussions.microsoft.com> wrote in message
news:fc7e01c40d3f$532a5340$a401280a@phx.gbl...
> we have recently networked 2 computers together they
> communicate fine, but on the one everytime i try to
> access the shared folder on it i get a message that
> windoew explorer has to close and then i get an online
> crash analysis that says that this a known problem and
> that i should wait for the next service pack (article
> 831938).  But if i reallly need it now it is
> available...but i can not find where....i need it now i
> cannot access these files from this computer....i can
> however access them from the other computer...Any help
> ideas/ coments would be greatly appreciated.
>
> Thanks
> Holly

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