Microsoft TV/video connection
From: Mitch001 (ben_at_mitch001.giointernet.co.uk)
Date: 03/17/04
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Date: 17 Mar 2004 14:52:55 -0800
For anyone who has spent hours trawling the net for the answer to "why
when you install video equipment does xp create the above connection
in Network Connections and why this prevents internet explorer
accessing the net?" (in my case through an external ADSL router) The
only way to restore connection is to use System Restore.
The answer is:
If you have anti-virus software or have indeed a virus this may amend
the name of a windows winsock file that contains information about
TC/IP protocol. In my case I had McAfee virus scanner and firewall.
All pinging tests worked fine but internet explorer could not see the
internet connection.
To check whether this is the case goto start, run and type "winmsd"
and then run. A window with various system information appears. Click
on Components to open up and then click on Network, then on Protocol.
You should see next to "Name" a name begining with "MSAFD" in my case
this was prefixed by "McAffe" or something similar. XP expects the
name to start as above and this is what is causing your problem.
To solve simply uninstall virus software and firewall (control panel,
add/remove software and select virus software) (Being careful to
ensure you have a back file to restore from). Then install your Vivo
equipment (for me this blasted problem occurred for both a webcam and
a video card). After you have done this reinstall your virus software
and firewall and you should be up and running with equipment
installed, virus software back and at last internet working!!!
For reference this is what I found on microsoft discussion forum:
Please read this whole reply before proceeding with any
suggestions.
>
>Issue:
>
>On this XP Home/Pro computer,
>when trying to browse the Internet,
>you are getting "Page Cannot Be Displayed" and
>when you go to the command prompt window
>(Start > Run > cmd)
>and run ipconfig /all, you get an APIPA
>(Automatic Private Internet Protocol Address)
>in the form of 169.254.x.x.
>Then immediately run ipconfig /renew, you get this error
message:
>
>"An operation was attempted on something that is not a
socket"
>
>or
>
>"Unable to contact DHCP server"
>
>If so, you probably have a damaged winsock2 key in the
registry.
>
>You should check System Information (winmsd)
>START > RUN - type in winmsd and click OK
>Note the value for the Windows Directory (Usually
C:\Windows but not always)
>Then expand Components / Network / click on Protocol -
>if the section headings item of "Name" have a value
>starting with anything other than MSAFD or RSVP
>then that is probably what is causing the problem.
>
>Examples:
>
>MSAFD Tcpip [TCP/IP]
>MSAFD Tcpip [UDP/IP]
>RSVP UDP Service Provider
>RSVP TCP Service Provider
>MSAFD NetBIOS [\Device\NetBT_Tcpip...
>and so on
>
>It may be a third-party firewall or a Spyware or a Virus.
>("New.Net" is a common spyware for example)
>Make sure that MSCONFIG (System Configuration Utility)
is in Normal Startup
>and then see if uninstalling the third party firewall
>(best done from its own uninstall program if available)
>or the Spyware from Add Remove Programs will
>resolve the issue. If it's a virus, then only an Anti
Virus Program
>will be able to deal with that.
>
>You may want to try downloading either Ad-Aware 6 or
Spybot
>to another computer and then installing one of them on
the infected XP Home/Pro
>computer and try to wipe out Spyware and see if that
resolves the issue.
>
>Ad-aware 6.0 build 181
>http://download.com.com/3000-2144-10214379.html?tag=list
>
>Spybot - Search & Destroy 1.2
>http://download.com.com/3000-2144-10194058.html?tag=list
>
>
>If none of that works or is possible, you could try this
method
>for replacing the winsock and winsock2 registry keys:
>
>Uninstall any third-party proxy software or firewall
programs before proceeding.
>
>Step 1: Delete registry keys
>
>A)Open Regedit from the Run line (Start > Run - regedit)
>
>B)Go to both of the following keys, EXPORT each of them,
and then delete them:
>(To export a key, you right click on it and
choose "export" - you can choose where to export them to -
>DESKTOP is handy -
>and you need to type in a file name such as "exported
Winsock key" / "exported WinSock2 key"
>and then click on SAVE)
>
>HKLM\SYSTEM\CurrentControlSet\Services\Winsock
>HKLM\SYSTEM\CurrentControlSet\Services\WinSock2
>
>C)Restart the computer
>
>NOTE: It is important to restart the computer after
deleting the Winsock keys.
>Doing so causes the XP operating system to recreate
shell entries for those two
>keys. If this is not done, the next step does not work
correctly.
>
>Step 2: Install TCP/IP on top of itself
>
>Go to Control Panel | Network Connections
>
>A)Open the properties window of the network connection
(Local Area Connection)
>B)Click Install
>C)Click Protocol, then Add
>D)Click Have Disk
>E)Type the path to the \%systemroot%\inf folder (usually
C:\Windows\inf) and click OK
>(if you try to click Browse, then browse to the \inf
folder,
>it may not show up in the list)
>F)You should now see "Internet Protocol (TCP/IP)" in the
list of available
>protocols. Select it and click OK.
>G)Restart the computer
>
>When the computer reboots you will have functional
Winsock keys.
>If so, then be sure to delete the exported winsock and
winsock2 reg files.
>(You don't want to accidentally put them back in the
registry)
>
>Side effects and possible problems:
>
>This method will restore basic functionality to the
Winsock keys, but is not a
>complete rebuild. On a default install of Windows XP the
registry key:
>HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\
>Parameters\Protocol_Catalog9\Catalog_Entries will have
11 sub-keys.
>When applying this method, the Catalog_Entries will only
have 3 sub-keys.
>However, it works and there does not appear to be any
side effects.
>The missing entries relate back to the:
>HKLM\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\I
nterfaces key.
>Also, third-party proxy software or firewalls may need
to be reinstalled.
- Next message: Dan Kimhi: "Limiting access to internet with a VPN connection"
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