Re: XP Unable to Connect to Internet
From: David (anonymous_at_discussions.microsoft.com)
Date: 02/27/04
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Date: Fri, 27 Feb 2004 05:10:13 -0800
Thanks for all the help. I ran "ipconfig /all" and the
display showed everything that needed to be there was in
fact present. That meant I was seeing the internet, but
something was blocking me. My first thought was
ZoneAlarm. It turns out that when you turn ZA off, you
have to turn off more than just one module....True Vector
(sp?) was still running. Just to be sure I completely
uninstalled ZAP and immediately IE found my home page.
After that, the XP computer was present on my LAN and
everything was working perfectly.
>-----Original Message-----
>can you ping a public IP like 4.2.2.1? which the DNS you
use? or post the
>result of ipconfig /all here.
>
>--
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>
>Don't send e-mail or reply to me except you need
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may get more help.
>
>Robert Lin, MS-MVP, MCSE & CNE
>Networking, Internet, Routing, VPN, Anti-Virus, Tips &
Troubleshooting on
>http://www.ChicagoTech.net
>This posting is provided "AS IS" with no warranties.
>
>"David" <anonymous@discussions.microsoft.com> wrote in
message
>news:2b6601c3fc9a$ca65acd0$a101280a@phx.gbl...
>> Guys...I'm a real XP newbie and I sure could use a
little
>> help and advice. I've serached for answers, but so far
>> I'm still unable to solve my problem
>>
>> I recently installed XP Home Edition on my wife's
computer
>> (at her insistance) and now the internet is simply not
>> there. Here's my situation:
>>
>> I'm attempting to access the internet via a D-Link DI-
704P
>> router which is functioning perfectly. In fact, the
>> router "sees" the XP computer regardless of the name I
>> give it and assigns the same IP address each time. So I
>> know I'm getting at least to the router. I've turned
off
>> the XP firewall. I do have ZoneAlarm Pro installed but
>> it's not running. Norton Antivirus Corporate Edition is
>> installed and running. I have three users with
>> common "people" name....no "Guest" or "Administrator".
>> The LAN connection is integral with the motherboard
>> (GigaByte GA-7N400-L)and was working perfectly with
>> Windows 98SE just yesterday. I do in fact see the Local
>> Area Connection icon and it's functioning as expected
>> according to XP. I've run the internet connection setup
>> wizard a number of times with no luck. If I swap the
LAN
>> cable to another computer in the room I have no problem
>> accessing the internet. QoS Packet Scheduler is not
>> installed and when I enter manually the Gateway, DNS,
IP,
>> and etc. I know to be correct, still nothing happens.
>>
>> Am I supposed to logon as "Administrator" to set up the
>> connection? If so, how do I do that? When I restart,
all
>> I see are the three users; none of which have a
password.
>> No passwords were assigned at installation.
>>
>> I feel as though the router may be part of the problem,
>> but I've set the XP machine's IP as a simple "pass
>> through" in the router. D-Link calls this pure exposure
>> to the internet the DMZ.
>>
>> If anybody has any suggestions or comments, I sure would
>> be appreciative....
>> David
>>
>> ku4hx@yahoo.com
>>
>>
>>
>
>
>.
>
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