Re: XP Unable to Connect to Internet

From: Robert L [MS-MVP] (noreply_at_hotmail.com)
Date: 02/26/04


Date: Thu, 26 Feb 2004 14:28:05 -0600

can you ping a public IP like 4.2.2.1? which the DNS you use? or post the
result of ipconfig /all here.

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"David" <anonymous@discussions.microsoft.com> wrote in message 
news:2b6601c3fc9a$ca65acd0$a101280a@phx.gbl...
> Guys...I'm a real XP newbie and I sure could use a little
> help and advice.  I've serached for answers, but so far
> I'm still unable to solve my problem
>
> I recently installed XP Home Edition on my wife's computer
> (at her insistance) and now the internet is simply not
> there.  Here's my situation:
>
> I'm attempting to access the internet via a D-Link DI-704P
> router which is functioning perfectly.  In fact, the
> router "sees" the XP computer regardless of the name I
> give it and assigns the same IP address each time.  So I
> know I'm getting at least to the router.  I've turned off
> the XP firewall.  I do have ZoneAlarm Pro installed but
> it's not running.  Norton Antivirus Corporate Edition is
> installed and running.  I have three users with
> common "people" name....no "Guest" or "Administrator".
> The LAN connection is integral with the motherboard
> (GigaByte GA-7N400-L)and was working perfectly with
> Windows 98SE just yesterday.  I do in fact see the Local
> Area Connection icon and it's functioning as expected
> according to XP.  I've run the internet connection setup
> wizard a number of times with no luck.  If I swap the LAN
> cable to another computer in the room I have no problem
> accessing the internet.  QoS Packet Scheduler is not
> installed and when I enter manually the Gateway, DNS, IP,
> and etc. I know to be correct, still nothing happens.
>
> Am I supposed to logon as "Administrator" to set up the
> connection?  If so, how do I do that?  When I restart, all
> I see are the three users; none of which have a password.
> No passwords were assigned at installation.
>
> I feel as though the router may be part of the problem,
> but I've set the XP machine's IP as a simple "pass
> through" in the router.  D-Link calls this pure exposure
> to the internet the DMZ.
>
> If anybody has any suggestions or comments, I sure would
> be appreciative....
> David
>
> ku4hx@yahoo.com
>
>
> 


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