Re: Impossible connection to http://www.microsoft.com
From: Chuck (none_at_example.net)
Date: 02/20/04
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Date: 20 Feb 2004 12:19:06 -0600
On 20 Feb 2004 08:59:21 -0800, *email_address_deleted* (Solange
Ezveff) wrote:
>Have XP Pro and IE6.0.2800
>
>I can access all Web sites, included https connections but I cannot
>connect to http://www.microsoft.com.
>
>Error message is : Impossible to load the Internet Page.
>
>I tried foreign Microsoft Web Site
>(http://www.microsoft.com/germany/default.mspx and
>http://www.microsoft.com/france) : Results is the same.
>
>Tracert and Ping to Microsoft.com are :
>
>http://www.friend.eu.com/E-xmswelcome01586448215/E-session15125689664/microsoftcase12/tracert.gif
>
>
>I did :
>
>> uninstall IE surpluses
>> settle low security level
>> repair XP
>> Ensure no connection problems with ISP
>> analyse computer for viruses
>> I have no internet network or firewall to the cable connection
>
>Still no connection to microsoft.com
>
>Please Help !
>
>Solange
>12 rue de Seine
>Design and IT Salle d'exposition
>Chicago and Paris
>http://www.jssgallery.org and http://www.friend.fr
Solange,
I just tried ping and tracert, and got the same result (I think, cause
je n'e parle francais) (At least so I can understand the errors in the
.gif). Figuring as how microsoft is currently under DOS attack, and
no doubt totally firewalled, that's not surprising.
You're getting genuine Microsoft ip addresses, so it doesn't look like
a dns hijack. Maybe a browser hijack, with an agent that might not go
away if you fiddle with IE or repair XP? So check for spyware...
Get HijackThis <http://www.majorgeeks.com/download.php?det=3155> and
Spybot S&D <http://security.kolla.de/index.php?lang=en&page=download>,
both of which are free and very trusted crapware detectors and
removers.
1) Install and run Spybot. First update it ("Search for updates"),
then run a scan ("Check for problems"). Trust Spybot, and make all
recommended deletions.
2) Install and run HijackThis. Do NOT make any changes immediately.
3) Have your HJT log interpreted by experts at one or more of the
following forums (and post it here):
<http://forums.tomcoyote.org/>
<http://63.247.79.145/~coyote/forums/index.php?act=idx>
<http://www.wilderssecurity.com/index.php?board=17>
<http://forums.net-integration.net/index.php?s=8a1e9d7c1978cff54ca06a3210c7c1b0&showforum=32>
<http://www.spywareinfo.com/forums/index.php?s=68ddc23721b063d5411ece09e5ac93f9&showforum=11>
(The latter may or may not respond for you as I have read reports that
the SWI site is currently under DoS attack). All of these forums
appear to be rather busy right now, so be patient.
BTW, Is that your actual email address in From:? Learn to munge
properly, to keep yourself a bit safer.
http://www.mailmsg.com/SPAM_munging.htm
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
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