Re: Dial-up in XP Pro not available?! HELP!!!

From: Ken Wickes [MSFT] (kenwic_at_online.microsoft.com)
Date: 02/12/04 

Date: Wed, 11 Feb 2004 19:35:08 -0800

Open a command prompt, type the following commands and post the results

sc qc rasman
sc queryex rasman 

-- 
Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.
"satchguitar" <satchguitar.11hucz@pcbanter.net> wrote in message
news:8451d21c7768143dbc31fcc8d56b8b39@news.teranews.com...
> Hello everybody, this is my problem... uh... I mean... challenge:
> I upgraded to Windows XP Pro from Windows 2000 Pro.  I installed my
> ISP, Netzero (don't think that really matters) for dial-up, newest
> version.  It won't even start dialling as if modem wasn't there.
> Modem IS detected by Windows however (Can see it in device Manager - no
> generics).  Even when I query it, it responds, no problems.
> However...
> 1.  ISP program WON'T recognize modem.
> 2.  In Internet Options, when I try to add a Dial-Up Setting, it gives
> me that 711 error message:  Cannot load Remote Access Service Manager
> bla bla bla...", and "There was an error in configuration for Win XP
> bla bla..."
> 3.  Even in Network Settings and Connections, I don't even get any
> icons for TCP/IP, I don't have the option of creating a dial-up
> service.
> This is what I've done:
> 1.  Uninstalled/re-installed modem.
> 2.  Uninstalled/re-installed ISP
> 3.  Have gone to Manager, and in the Settings tree, tried to start
> Telephony, and set to automatic which went OK, but when I tried to
> start all the Remote Access settings, either I got an error message, or
> one saying access is denied (?!?!?!).
> 4.  Went into Regedit and modified this key:
> HKEY_LOCAL-MACHINE\HARDWARE\SYSTEM\Current Control Set\
> Services\RasMan\PPP\EAP and deleted all the numbers except 13 and 4.
> 5.  Tried re-loading XP over present one again.
> I don't think I have any service packs installed, I have Win XP Pro
> Version 2002, but my XP copy didn't come with any SP's that I know of.
> Should I try to find somebody who's got SP1 or SP1a, or should I just
> back up my HD re-format and full-install?  I have about 28 days to
> activate XP, and if I don't get on the net, I'll be forced to format
> the damn thing!
> I'd better stop now before I make this into a novel!
> Any help would be appreciated!  Thanks in advance.
> --
> satchguitar
> ------------------------------------------------------------------------
> posted via www.PCBanter.net
>

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