RE: Apple Gets What They Deserve
- From: Byte <Byte@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 14 Dec 2006 08:41:02 -0800
Touché
--
XP - WNP
Today is the first day of the
rest of your life.
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rate it below.
"ritpg" wrote:
I must say I get some gratification from the following article. I have.
been trying for months to figure out how to fix a problem in ITunes
that prevents me from burning CDs ("CD burner or software not found").
I have posted several articles to Apple technical support describing
the problem and the hardware/software I am using and gotten not a
single useful response. And, yes, my CD/DVD burner is listed by Apple
as a supported device. And I see several posts from other people with
the same problem. I am frankly astounded at the lack of knowledge of
MAC users when it comes to knowing what is going on in their machines.
And oh by the way, I see MAC users posting what seems to be the same
problem I'm having.
I have said in my posts that I will not buy any more music thru ITunes
until the problem is resolved. Of course, because Apple does not
monitor the contents of their own technical support requests, they
don't even know that I said this. Fine. Life is full of choices.
I'll vote with my wallet and so will other folks. Now read the
following article that strongly suggests that Apple is justifiably
suffering the consequences of their treatment of customers. To think
that setting up a technical support capability that is not monitored
and "staffed" only by MAC/ITunes/IPOD users is just plain stupid, not
to mention arrogant. I wouldn't buy another Apple product on a bet.
Apple ITunes Sales Slid in First Half, Forrester Says (Update4)
By Dina Bass
Dec. 12 (Bloomberg) -- Apple Computer Inc.'s iTunes music store
suffered a 65 percent slump in sales during the first six months of the
year, reversing almost two years of gains, according to a Forrester
Research Inc. report.
The number of iTunes transactions declined 58 percent between January
and June of this year, while transaction size fell 17 percent, the
Cambridge, Massachusetts-based market- research firm said today. ITunes
spokesman Tom Neumayr said the report is ``simply incorrect.''
``ITunes won't save the music business, or Apple,'' analyst Josh
Bernoff wrote in the report.
Forrester, which based its findings on analysis of 2,791 U.S. iTunes
debit and credit purchases, said it is too soon to tell whether the
decline is seasonal or if demand for digital music is falling. Apple
got $452 million in sales last quarter from music sold through iTunes
as well as accessories for its market-dominating iPod device, the
company reported in October.
Shares of Cupertino, California-based Apple fell $2.61, or 2.9 percent,
to $86.14 as of 4 p.m. New York time in Nasdaq Stock Market composite
trading. Before today, the stock had gained 20 percent this year.
No Recovery
In 2005, iTunes sales dropped after Christmas before rising
``significantly' in May of that year. That recovery didn't materialize
this year, Forrester said.
Steve Lidberg, an analyst at Pacific Crest Securities, said in a note
today he doesn't see a slowdown in digital music sales. Lidberg, who's
based in Portland, Oregon, and rates Apple ``outperform,'' cited other
data from researcher SoundScan that show weekly digital album sales
have more than doubled to date.
The Forrester report also found that most music stored on iPods isn't
purchased from iTunes. Apple sells about 20 iTunes songs for each iPod
purchased, even though the devices can store hundreds or thousands of
songs.
Many iTunes buyers purchase a few songs at a time with the median size
of transactions at $2.97, the report found. One- third of all purchases
cost $1.08 or less.
The iTunes store had a profit in the quarter ended Sept. 30, according
to Apple. ``Our view continues to be that selling music and TV shows
and now movies helps us to sell iPods and accessories,'' Apple Chief
Financial Officer Peter Oppenheimer told analysts on an Oct. 19
conference call.
Apple started iTunes in April 2003 to help broaden the iPod's appeal.
The iTunes store offers more than 3.5 million songs, 250 TV shows,
9,000 music videos and 100 movies. Apple has sold more than 1.5 billion
songs through the site and said it sells more than 1 million videos a
week.
- References:
- Apple Gets What They Deserve
- From: ritpg
- Apple Gets What They Deserve
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