Re: Apple iPod Instllation Problems 6/14/06
- From: Mike Williams <mikew@xxxxxxxxxxxxxxxx>
- Date: Thu, 15 Jun 2006 12:17:00 +0100
Summer wrote:
I've had the iPod for 3 weeks. Just came back from Apple Computer Store. The iPod works on their computers. They thought the problem is with my Windows XP or? They didn't really know. (or care.) Computer Geeks at Best Buy said it was compatibility problem and needed Service Pack 2. I have Windows XP Home Edition which includes SP2. I tried to return it and they wanted a 15% restocking fee. I've tried everything on Apple's Website - Troubleshooting-iPod Updater, Reset, Retry, Restart, Reinstall,Restore. iPod icon does not appear in the corner of iTunes no matter what. Error Message - Do not disconnect comes up every time. I learned how to disconnect safetly. I have reinstalled numerous times to no avail. Any suggestions will be appreciated.
You could try Apple's iPod forums - in iPodLounge IIRC
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