Re: no sound

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Beccy wrote:
I no longer have sound on my laptop. I first realized it when I couldn't play anything in iTunes. (Quicken, which always makes sounds when I open it, didn't and neither do shutting down or starting up. So I went to Sounds & Audio Devices in the Control Panel, but I'm not able to click on anything under the Volume tab - Device Volume and Speaker Settings are both light gray. Then I tried the Windows Troubleshooting Guide and, at the end, it said it could not help me. I also ran dxdiag.exe and it says there are no problems under the sound tab. After that I searched about a month's worth of the previous posts and tried some of the suggestions listed there - still no sound. I think I've included everything I can think of - any suggestions?

Thanks,
Beccy




I don't know which suggestions you've tried, so I'll re-suggest reinstalling your sound drivers. It's been a common problem this month - I wonder if the new MS patches had something to do with it.
.

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