musicmatch jukebox 10 won't open

I just updated to musicmatch jukebox 10 and now it will not open. It starts
to, showing the program name, picture thingie, then it disappears. i've tried
putting a cd in, because with the old version thhat would make it open.
nothing is working and i had alot of music neatly sorted on the program. how
can i get it to open?!?
.

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