RE: there are no active mixer devices available

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From: fr (fr_at_discussions.microsoft.com)
Date: 12/19/04 

Date: Sun, 19 Dec 2004 12:37:08 -0800

I have well found that. If I troubleshoot, it does not find anything special.
When I launch the driver from the HP site, I have this error message:
Microsoft Bus Driver should be loaded in your system before the installation.
Then, I downloaded the 20020624WinHecT12b file from the microsoft website and
installed it but I still have the same error message.
Can you please help? How can I find the correct driver and install it?

"Byte" wrote:

> Your Control Panel is set to category view (top left), change it to Classic
> view
> and you'll see Printers and Other hardware. Click it and then click Sounds,
> speech and audio devices. Now you can troubleshoot. You may need to install
> updated drivers for your soundcard to work properly. You can go to the
> manufacturers website and download them free, or check the HP website.
>
> "fr" wrote:
>
> > Hi,
> > I just bought a new HP desktop with XP home in french installed. I
> > installed, in addition, a XP Pro in english. The audio does not work and when
> > I open the volume control, it says: There are no active mixer devices
> > available. To install mixer devices, go to Control Panel, click Printers and
> > Other Hardware, and then click Add Hardware.
> > This Program will now close.
> >
> > I do not have "Printers and Other Hardware" when I go to Other Hardware, it
> > says that everything works properly, what can I do to hear audio?

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