Re: Canon ZR930 with Movie Maker & XP?

I spent the better part of the day chatting with Dell support. They can't help.

Canon uses the MS driver - effectively removing themselves from the
discussion. Dell tells me to talk to Canon. Canon tells me to go to Dell.

What do you say MS? Is there a driver anywhere?

The camera, cable and movie maker work on the Sony laptop we have. This
appears to be a dell setting on our latitude d630 mobile chipset laptop.


"J Walker" wrote:

Okay. I am able to download video using windv. However, it will only save a
very few frames - maybe half a second.

Windv will allow control of the camera. when I press capture to begin the
capture process the camera plays. When I press capture again to stop the
capture process, the camera stops - so I have control of the camera. However
the windv program only actually saves 250k worth of video.

I changed the the Max AVI size to 1M frames, but still end up with the super
small files.

What do you think?

"Graham Hughes" wrote:

You said capturing was the issue and due to the way the cable is wired
controling the cam does not mean you can capture from it. I'd still do
testing first.

--

Graham Hughes
MVP Digital Media
www.myvideoproblems.com


"J Walker" <JWalker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5A342D57-BC05-4594-B443-D132FB86E379@xxxxxxxxxxxxxxxx
Thank you for your response Graham. I think that the firewire is okay as I
can control the camera. When we try to capture the video, the camera plays
the video - and stops the video when we tell it to. Camera control does
not
appear to be the issue.

I'll try the download test you also suggest.

Thanks again.

"Graham Hughes" wrote:

I'd do some testing first, so beg/steal/borrow another cam/cable and pc
and
swap and change the bits to see what is possibly faulty.
It could be the pc firewire port the cable of the cam.

http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm

If all appears to be ok, then try using windv to capture, it very rarely
fails if all is ok.

http://www.myvideoproblems.com/WebPages/UsefulProgrammes.htm

--

Graham Hughes
MVP Digital Media
www.myvideoproblems.com


"J Walker" <JWalker@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1E50A941-D2ED-431F-A1A8-AD17B24070DB@xxxxxxxxxxxxxxxx
Hi,

We have XP-SP2 & MM5.1 running on a Dell D630, and a brand new Canon
ZR930,
and can't seem to download the video to our computer.

We have the correct cable. We can link with and control the camera. We
are
not able to view the video on our computer screen, but we can play;
rewind;
stop; pause.

When we Start Capture, the camera will play the video, but the video
captured continues to read 00:00:00 and the video file size remains
5kb.

When we finish playing the portion of the video that the software
should
be
capturing, we receive the following error:

"The specified video device is not responding. Verify that the device
is
connected properly and turned on, then try capturing again."

Canon is unresponsive. My initial reaction is to return the camera.

Please help!






.

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