Re: Uploading Sony Camcorder DCR-TRV33E


"Ashley" <Ashley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1CF30436-6B09-4E5B-BDE5-E8407EF6775E@xxxxxxxxxxxxxxxx
Many thanks for the reply.

I am trying to upload video images from the above camcorder. After loading
the software from the cd rom (which states it is compatible with xp, the
camcorder was purchased in 2003) a windows installation programme starts
to
run and a message comes up stating "this software has failed windows logo
testing to verify its comaptaibility with XP" it goes onto say that
continuing to load it could seriously damage my PC.


"video images"?
Is it a DV camcorder with an installed memory card?
If so, then the software you are attempting to install
is *image* capture software for still images on the memory card.
This software install will include drivers, they are "unsigned" and
that is what the error message refers to. See this link:
http://support.microsoft.com/kb/293765/en-us

You have a few choices:
Visit the Sony site for your global location.
Click the support link, and try and locate an updated download
of the software - I am confident Sony will have available for download
signed drivers that conform to XP varification.

If in the unlikely event Sony have not made available "signed"
drivers (but they will have) Goto:http://www.download.com/
and download image capture software and rummage around
under the drivers link for compatible drivers.

The last option: Create a restore point, then install the
software you have - it's doubtful there will be a problem
but if so, use system restore to reset.




Q-Is it therefore safe to load this up? Sorry for being so vague!!!

"decoder" wrote:


"Ashley" <Ashley@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:996692B4-CB26-4998-A7A8-4EF0DF4BBB1A@xxxxxxxxxxxxxxxx
Have loaded drivers ok but a message came up stating that XP did
recongise
the labels on the softward and if I continued to upload the software it
would
likely damage my computer.

Windows does not produce any such message.
You probably got the "unsigned" drivers warning,
It will be pertaining to the drivers, not the "softward"(?).
And exactly what drivers are you installing and for what?
Exactly what was the error message?
Exactly what are you "loading"?
This is the WMM group, if your Sony cam is a DV
and your PC has a firewire card, all you have to do
is connect the cam via firewire and XP will recognise it.
And movie maker will capture the footage.
You need to coherently explain exactly what it is you
are trying to install?





.

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