Re: MovieMaker Security Suite 2005 Case #: SRX050223602463

From: B.E.N. (B.E.N._at_discussions.microsoft.com)
Date: 02/25/05 

Date: Thu, 24 Feb 2005 20:01:02 -0800

To: MSN.COM
To: Microsoft Development 2005 team:
managers@microsoft.com
v-2anwe@mssupport.microsoft.com
mailto:managers@microsoft.com?subject=WindowsXPSupportCVG.
www.microsoft.com/security
Date: 2/23/2005 at 4:52 p.m.
Re: MovieMaker Security Suite 2005 Case #: SRX050223602463
Hello,
Review of DVD Players with .wmv:
While reviewing MovieMaker. I was impressed by the performance Microsoft has
expanded upon. The performance viewed pictures better than Pinnacle Studios.
The format of .wmv is not widely used in dvd players. So upon using the .wmv
on dvd the player does not read the format. So im still looking for a dvd
player that plays .wmv's. (Windows Media Video) I did notice however the dvd
players are .wma which is (Windows Media Audio.)
Review of MovieMaker Security,
Upon using MovieMaker. I was thrilled by easy to use controls MovieMaker
has. So it is a nice tool for anyone to use on the market of Picture Making.
SlideShow making of one pictures has never been better. I was so impressed by
the proformance i wanted to start using the tool as a business professional.
So i got pretty good at using this tool with other applications to the
program. I did not see any securtiy features on MovieMaker, So I contacted
Microsoft to see if the feature existed. According to Microsoft telephone
Support the feature of the security did not exist. So explaned to him that i
needed a security on .wmv's. I needed the .wmv's to be recorded by the end
user only once. Thus making the creator the exculsive rights to the creators
works. Telephonte Support replied with a non-existant answer to the feature
of securing ones works. Support also states MovieMaker is a Homebased
program. Thus making people who use this program at home to promote their
works not intended for public useage. So the download can be recorded for
eternity. There is Shareware what does make programs expire. They are useally
samples of games that can be bought and they expire after a certain amount of
times. So programming MovieMaker to have a security system would be a fairly
easy task and probably would not take up much space on Windows XP Program. I
hope Microsoft reviews this case and thinks their should be a security
feature system in recording with its program. If MovieMaker could put a count
of numbers on the output of it's recordings. Thus making the recording of
MovieMaker a more secure system for the business world and public useage.
Making Microsoft's Window's XP Pro the best in the world. You'r answer is
someone's dream. Expand your horizon's.
Wishing you truely the best in 2005.
Sincerely,
Ben

-----------------------------------------------------------------------------------------------------------------------------
MovieMaker Questions Asked:
Please enter your comments here.
Hello,
I have been using Windows Movie Maker. I need to aska question applying to
my projects. I hope your organization can help answer.
The question is: I am recording for an output audienceI need to make the
icon of Windows Movie Maker what comes out as a .wmv. into a one-time only
recording after i produce it an give to my associates. That is i would like
to give Windows MovieMaker a Sercurity Setting that would only allow the
download of the movie of one time only after it is givin to someone.
Thiswould protect my rights and windows rights more fully to my audience. I
hope the Security Setting is already in place and ready to use. Thanks for
your cooperation and patience.
Sincerely,
Ben
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for contacting Microsoft Online Customer Service. I comprehend
from your e-mail that you require assistance in Windows Movie Maker for your
project. I realize the importance of your concern and look forward to
assisting you.
Ben, I would like to inform you the issue that you are facing is technical
in nature and can be best assisted by the Support Professionals. I suggest
you to contact them as they have the expertise to assist you in this issue.
You may contact them at (800) 936-5700 Monday - Friday 5:00 A.M. - 9:00 P.M.
Pacific time - Saturday - Sunday 6:00 A.M. - 3:00 P.M.
Pacific time.
Thank you for using Microsoft products and services.
Faruk
Microsoft Online Customer Service Representative
If you have any comments or feedback about the service I provided you,
please send an e-mail message to my manager (Hemanth Kumar), at
managers@microsoft.com
--------------------------------------------------------------------------------------------------------------------------------
Hi Ben,
My name is Anwar and I have taken ownership of your support case
SRX050223602463 in order to obtain the fastest resolution to your Windows XP
issue. My working hours are MST and I can be contacted via e-mail at:
v-2anwe@mssupport.microsoft.com
If you have any questions or comments about your support case please reply
to this e-mail and we will contact you. Our primary concern is to resolve
your issue as quickly as possible to ensure that you are very satisfied with
our products and service.
If you have any feedback regarding Microsoft support, I would be glad to
hear from you. If you would feel more comfortable speaking with someone else
regarding my service, Zee Awad, my manager, would be very happy to hear your
comments and suggestions. You may reach my manager by sending an email
to mailto:managers@microsoft.com?subject=WindowsXPSupportCVG.
Sincerely,
Anwar
v-2anwe@mssupport.microsoft.com
Monday through Wednesday 10 A.M. to 6 P.M.
Saturday through Sunday 9 A.M. to 5 P.M. MST.
When replying, please include your SR number, name, email address and phone
number. Thank you. Is your PC secure? For more information on how to protect
your PC, please visit:
www.microsoft.com/security
-----------------------------------------------------------------------------------------------------------------------------------

EarthLink Revolves Around You.
Hello Ben,
This is Anwar, with Microsoft Technical Support. It was my pleasure to work
with you on your Windows XP case SRX050223602463. I hope that you were
completely satisfied with the service provided to you.
Based on our last conversation it appears that this case is resolved and
ready to be archived. If this is not correct or if you are not very satisfied
with the support we've provided please let us know as soon as possible.
Here is a summary of the key points of the case for your records:
Action -> Add security on Movie Maker
Result -> slide show that could be played just once
Cause -> Security reason - protect rights
Resolution -> need to contact Professional Software developer or business
that do such work
Here are some links which I hope will interest you:
http://www.microsoft.com/spyware
http://windowsupdate.microsoft.com
If you have any feedback regarding Microsoft support, we would be glad to
hear from you. If you would feel more comfortable speaking with someone else
regarding my service, Zee Awad, my manager, would be very happy to hear your
comments and suggestions. You may reach my manager by sending an emai
l to mailto:managers@microsoft.com?subject=WindowsXPSupportCVG.
Thank you for choosing Microsoft.
Sincerely,
Anwar
v-2anwe@mssupport.microsoft.com
Monday through Wednesday 10 A.M. to 6 P.M.
Saturday through Sunday 9 A.M. to 5 P.M. MST.
Is your PC secure? For more information on how to protect your PC, please
visit:
www.microsoft.com/security

------------------------------------------------------------------------------------------------------------------------
Thank you for your feedback. I'll certainly send it up the correct channels.
Another good
venue you may have addressed this to is the MS Wish project, so I will pass
it along to there too.
Thank you for using Microsoft products,
Jason Bellows
Windows XP Support Manager
Customer Satisfaction is our top priority!
-----Original Message-----

Date: Wednesday, February 23, 2005 02:08 PM
To: managers@microsoft.com (managers@microsoft.com)
Subject: Re: MovieMaker Security Suite 2005 Case #: SRX050223602463

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