Re: MM2 crashing

From: kfsnowman (kfrost_at_sitestar.net)
Date: 01/27/05 

Date: Thu, 27 Jan 2005 12:48:33 -0500

Dean,
There are no codecs listed in the compatibility list.
No error is the system logs , for the app events, security , or system.

I did compile a small 179 kb file at the setting for a 33.6 dial up modem if
my mememory serves me right. Tried to do the same file at the high quality
small size setting, crash.

Let me take a min to explain the crash. When MM2 or Media Player or Notepad
( only 3 that exhibit this behavior ) crash , here is what happens.

I hear a click, sounds like when montitor goes into power save mode, when it
clicks off - make sense ? The hard drive light glows steady, but hear no HD
noises. Its like it just locks up, freezes. SO there is no way the log files
would have a chance to write anything. I think which explains no errors or
warnings in the logs.

I have done thorough scan on drive, no bad sectors. Is there a way to check
my ram mem ? I really dont have the funds to buy another stick, to see if
that is the problem. A diagnostic utility to see if it is going bad.

Thing is, if I go into safe mode, i can play a media file, just no audio.
tried MM2 in safe mode but wouldnt load as there were no audio drivers
loaded.

As said above, only those 3 programs shut the system down cold.

Aslo, there is a file called runll32. that runs at boot time, for vid card.
But this file stays present when I use task manager, should'nt it unload
after it does its thing ? Actually this file is called on twice during the
start up for separate processes.
Keith

"Dean Rowe" <deanro@online.microsoft.com> wrote in message
news:%23HIo0yCBFHA.3492@TK2MSFTNGP12.phx.gbl...
> Have you tried turning off some of the codecs in the compatibility tab?
> See my blog for further details.
>
> http://blogs.msdn.com/deanro/archive/2004/08/22/218501.aspx
>
> If that doesn't work. Send me the bucket number of the crash and I'll try
> to track down where you're crashing.
>
> To get the crash bucket number:
> 1. Use Movie Maker to generate the crash. When you are prompted, click
> the button to send the data to Microsoft.
> 2. Immediately after sending the data, go to "Control Panel" |
> "Administrative tools" | "Event viewer".
> 3. In Event viewer, choose the "Application" node of the tree on the
> left.
> 4. Sort the data by "Date", and scroll to the most recent
> entries.
> 5. Look for entries where the "Type" is "error" and have red "X"
> icons. Double click on them to "open" them.
> 6. One of the last (most recent) red entries should be for MovieMaker
> and have a "bucket number" in the description field.
>
> Regards
> Dean Rowe
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> "kfsnowman" <kfsnowman@discussions.microsoft.com> wrote in message
> news:F247D875-CDA4-4262-99D4-FC3626071BE9@microsoft.com...
>> Hi,
>> I have tried the recommended fixes. MM2 and Media player both lock up
>> PC -
>> lockup = black screen, and HD light continual glow, have to manually
>> reboot.
>>
>> Either MM2 or Media Player will work fine for a file of about 2 min 30
>> sec
>> in length.
>> I have done a complet re-install of XP home. Followed the updates from
>> MS,
>> eventually getting to SP2. DId the codex, DX, vid driver routine. Same
>> results.
>>
>> The puzzling thing is this. It used to work fine before or about Dec 15
>> 2004. I had taken ( as I have done to prob a 100 files before ) a .wav
>> file
>> about 30 mins in length, import into MM2, then save it as a wmv file,
>> when it
>> went to save the file screen goes black, HD light glows, manual shutdown
>> to
>> reboot. I can't help but think this is a MS issue ????
>>
>> If I go to event manager, there is nothing there for an error. At least
>> not
>> as far as I can tell. PLease Help MS. It used to work great, then between
>> files it stops working.
>>
>> ok, one more item, relevant ? I dont know. If I used notepad to cut and
>> past
>> from one doc to another, after x amount of time, pc will lock up as
>> stated
>> above. Only MM2, Media Player and notepad cause this lock up.
>>
>> Hope I gave enough information to go.
>
>