Re: Movie Maker wont start
From: Geoffrey Ely (gely_at_socal.rr.com)
Date: 09/20/04
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Date: Sun, 19 Sep 2004 18:28:41 -0700
Kristen:
thank you for your help!
I renamed all of the dll files you suggested and then
rebooted the machine and Movie Maker worked just fine.
Most of the files seemed to come from a program called
WinProducer, which I installed some months ago.
Paradoxically, when I renamed them back to their original
names and opened WinProducer for a few minutes Movie
Maker continued to work properly.
I dont get it but it works nonetheless.
If you have any thoughts about that I would be curious.
Otherwise, thanks very much.
Geoff
>-----Original Message-----
>Hi Geoffrey --
>
>Thanks for posting the bucket number -- I was able to
find the bucket
>information.
>
>Well, MOST of the hits on this issue looks like a case
of 3rd party dshow
>issues. From the callstack, it looks like the problem
resides in qedit.dll;
>something is dying when dshow goes to enumerate the
transitions/effects
>installed on your PC. Dshow transitions and effects can
be
>installed/redistributed just like codecs; For example,
MM ships a variety of
>trans/effects, and has at least two "add-on" packs that
add trans/effects to
>your PC. Other software manufacturers also release Dshow
trans/effects in
>their video editing software. While a given software
program may not expose
>them (MM doesn't show any trans/effects that aren't
explicitly authored for
>MM), Dshow will still try to enumerate all the existing
ones :(
>
>Perhaps removing some effects and transitions would
help? Nearly all the
>reports of this issue have one of the following
installed; Uninstalling
>some/all might resolve the problem, or at least provide
a temporary
>workaround:
>
>1. WinDVD Creator 2 Trial Download (This installs
ivitrans.dll and
>chinaeffects.dll)
>2. Filters redist pack (This installs Internet explorer
filters
>(DXTMSFT.dll) and MetaCreation filters (DXMeta2.dll).
>3. FXLibrary (This installs FXLibrary.dll)
>4. Any MM2.0 Add-on pack (Either the "Winter fun Pack"
or "SpiceFX"
>varieties.)
>5. Plus! Digital Media Edition 1.1 (Plus!_TransFX.dll)
>6. sfpagepeel.dll (I'm not able to find any info on this
dll, so it may be a
>red-herring)
>
>Or, you could try just searching for the Dlls mentioned
above and renaming
>them one at a time to see if it resolves the problem.
>
>Post back if you don't have ANY of these installed, and
we'll try to figure
>out what you've got installed that's hitting this error.
I do see a few hits
>that have other "suspicious" files loaded, so let me
know if none of the
>above apply.
>
>Wish I had better news....
>-Kristen Miller [MS]
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>
>
>"Geoffrey Ely" <gely@socal.rr.com> wrote in message
>news:051001c497d3$5cff10d0$a401280a@phx.gbl...
>> Hello Kristen:
>>
>> This is the information I got after following your
>> instructions regarding the "Watson Bucket" number.
>>
>>
>> Fault bucket 127353417.
>>
>> For more information, see Help and Support Center at
>> http://go.microsoft.com/fwlink/events.asp.
>>
>>
>> I hope you can decipher this.
>>
>> Thanks very much for your help.
>>
>> Geoff
>>
>>>-----Original Message-----
>>>Hi Geoff --
>>>
>>>Can you post the Watson bucket number for your report?
>>>
>>>To get the Watson bucket number:
>>> 1. Use Movie Maker to generate the crash. When you
>> are prompted to send
>>>the data to MS, do so!
>>> 2. Immediately after sending the data, go
>> to "Control Panel" |
>>>"Administrative tools" | "Event viewer". This will
>> launch the event viewer
>>>for your system.
>>> 3. In Event viewer, choose "Application" node of
the
>> tree.
>>> 4. Sort the data by "Date", and scroll to the most
>> recent entries.
>>> 5. Look for entries whose "Type" is "Error" and
have
>> red "X" icons.
>>>Double click on them to "open" them.
>>> 6. One of the last (most recent) red entries should
>> have a "bucket
>>>number" in the description field.
>>>
>>>Reply to this post with the bucket number, and we'll
see
>> if there's anything
>>>useful in the mini-dump to help figure out the problem
>> you're experiencing.
>>>
>>>Cheers!
>>>-Kristen Miller [MS]
>>>This posting is provided "AS IS" with no warranties,
and
>> confers no rights.
>>>
>>>
>>>"Geoff" <gely@socal.rr.com> wrote in message
>>>news:96e601c49709$c2e342b0$a301280a@phx.gbl...
>>>> Hello all:
>>>>
>>>> When I open Movie Maker I get a message that
>>>> says, "Windows Movie Maker has encountered a problem
>> and
>>>> needs to close. We are sorry for the inconvenience."
>> The
>>>> program appears behind the message but as soon as I
>> send
>>>> (or dont send) the report the program closes. I also
>> cant
>>>> find any way to remove it from my system.
>>>>
>>>> Any help out there??
>>>
>>>
>>>.
>>>
>
>
>.
>
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