Re: Movioe maker 2 locks up wants to send error report.
From: John Kelly (not.released_at_dot.com)
Date: 07/16/04
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Date: Fri, 16 Jul 2004 18:39:39 GMT
Hello again,
I don't suppose you have a backup?
Do you have any idea of which file it is you deleted??? mentioned in your first
message. Is there any likely hood that it is still in your recycle bin?
On the matter of deleting Movie Maker. It does not matter which version, you
can only delete the immediate support files that are contained in the Movie
Maker directory. The bulk of the files needed are not in that directory and in
any case must never be deleted...they are used by the rest of the XP system, so
basically you can not delete it in the proper meaning of the phrase.
Below my signature you will see my standard response to people who have a Movie
Maker Crash some of it will not be relevant and its offered as a last chance
before major steps need to be taken....the major step would be to re-install
everything, and that's a right game as I am sure you already know.
Consider the steps about installing DirectX and all that stuff as worth a try.
Final thought.....create a new user account and log into your system using that
name etc...it would be an idea to give the new account full access. Run Movie
Maker, in the hope that it will create a new set of control and information
files. If it works, and I am not sure it will, Consider becoming that new user
and whilst logged on as that new user which MUST have administrator
rights...and provided that you have saved any important files that your
original name has on the system....delete the user you normally log on as,
THEN, reboot the system and log on as the new user and check that Movie Maker
still works. If it does GREAT !!!
-- Best Wishes.....John Kelly www.the-kellys.org www.the-kellys.co.uk --- All material gained from other sources is duly acknowledged. No Value is obtained by publishing in any format other peoples work Hello there, You sound as though you are suffering from a codec problem. There are two root causes and below you will find the solution for each together with some notes on other issues. 1) The one stop solution for that is a program called Rename Codecs and it is available from my web site (Free). Make sure you check out the FAQ, on the site, on what it does and how to run it (That will take about one minute of your time!!) All the info you need is on the web site. This reassuringly safe to use program requires no knowledge on your part about what it is doing or how it is doing it or what it is doing it too!!! neither do you need to know where any of these files are or whether it is safe to rename them or not.....and best of all, ITS FREE !!! 2) If this does not solve your problem then try the following out...it has proved to be a successful procedure for a variety of problems. 1) Download the full version of DirectX Ver 9.0b, Media Player 9 and Movie Maker 2. 2) Reboot you computer and Install DirectX 3) Reboot again and install Windows Media Player 9 4) Reboot yet again and install Movie Maker 2 5) Reboot one more time Yes it sounds very tedious, but if you want to be certain all file locks are removed so that the correct files can be installed this is the way you have to go. It is very important that you only download the full versions of these programs and that you DO NOT attempt an install over the internet. Other Notes =========== Graphics Acceleration --------------------- There is advice floating around that you should disable the graphics acceleration abilities of your graphics card if Movie Maker locks up or crashes out. Doing this is roughly equivalent to taking out your current graphics card and replacing it with one that is several years old....this is not the way forward! The Graphics card on the machine I edit on is a cut above the average, it has DV In & Out as well as Video In & Out. It does all sorts of clever things and it is extremely fast. Then the day came when I tried Movie Maker 2 for the first time. It was a disaster. Knowing what the problem was I immediately logged on to Microsoft and got the latest driver. There was no change with the performance of the Graphics card with respect to Movie Maker. After a lot of messing about I went to the cards manufacturer and downloaded there most recent driver. I was convinced that the one from Microsoft was in some way defective. It turned out that I was right but for the wrong reason. The version of the driver from Microsoft was more recent than the one on my system AND more recent than the one from the OEM.BUT, the OEM had made minor changes to how the card worked and these were not taken into consideration by the Microsoft update!!! So, do not get the generic update from Microsoft until you have tried the latest driver from the manufacturer of your card. Registration ------------ There is in my view some very bad advice floating around that tells you to unregister the offending codec. If you take this advise be warned that unregistering any file and doing it wrong will more than likely stop the program that file belongs to from working all together and may in an extreme situation cause your entire XP system to fail. This is true whether you make a mistake using the Registry editor or the registration program itself, one mistake and you are potentially in deep trouble. Whatever you unregister in this manner has to be restored and you should take note that the registration of a codec can often involve more than one registry entry. If you are expert in these matters you will have no problem. I have also found that MP3, Mpeg and Jpeg files can cause problems, So... Convert all MP3 to WAV Convert all MPeg to AVI Convert all Jpeg to BMP Video Conversion ---------------- For Video Conversion you should also check out the Knowledge Base Section of my "Great Links" One of the website's in there "Video Help" has the best collection of useful information I have yet come across on converting between the various formats together with links to the software needed. -- Best Wishes.....John Kelly www.the-kellys.org www.the-kellys.co.uk --- All material gained from other sources is duly acknowledged. No Value is obtained by publishing in any format other peoples work
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