Remote Assistance - Live Messenger 8.5

When attempting to set up a Remote Assistance session to help resolve a
problem for a friend, I get the message "Remote Assistance Connection could
not be established because DNS name could not be resolved."

I am behind a wireless router (but Ethernet connected), & UPnP is enabled.

Any suggestions as to what I should do to resolve this?
--
BrianC
.

Relevant Pages

  • Re: Remote assistance not working
    ... In order to make this work, the "friend" will need to forward TCP Port ... Remote Assistance through MSN also requires UPNP to work as required. ... >> "Remote Assistance connection could not be established because the remote ... >> host name could not be resolved. ...
    (microsoft.public.windowsxp.work_remotely)
  • Remote Assistance - can not connect
    ... My friend sent an email invite to me - which I got - and followed the ... instructions to launch the attachment etc. ... "Remote Assistance connection could not be established because the remote ...
    (microsoft.public.windowsxp.general)
  • Re: Remote User Administration
    ... I am glad to know that you resolve the issue. ... How to configure a computer to receive Remote Assistance offers in Windows ... This newsgroup only focuses on SBS technical issues. ... you may want to contact Microsoft CSS directly. ...
    (microsoft.public.windows.server.sbs)
  • Remote Assistance - remote host sould not be resolved.
    ... I've used Remote Assistance over and over and over. ... resolve their host and it fails. ... week before I was connecting to and helping with ease. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: k key on keyboard malfunctioning
    ... Recently a friend of mine had a key problem with her new HP laptop, ... When modem properties  was checked, it was said to be working ... lots of customer service people will tell the customer to format ... if this had something to do with the registry to resolve by itself? ...
    (comp.sys.laptops)