Re: Problem getting sound and video w/ Messenger

Hi,

Well you could try using Skype for audio/video purposes:
http://www.skype.com

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"BH" <bhight@xxxxxxxxxxxxx> wrote in message news:478938d1$0$6521$4c368faf@xxxxxxxxxxxxxxxxx
I tried Windows Live Messenger, but no luck.

I installed it and contacted someone with Messenger. Live Messenger seemed to register my
audio just fine (I don't have a camera yet, but the other person does and regularly
communicates with others). Again, we could exchange instant messages. But when I tried to
respond to his attempt to connect with audio and to view the scene from his camera, Live
Messenger crashed -- and not only crashed, but forced me to reboot. And after I rebooted,
Live Messenger wouldn't even load. There's a software conflict somewhere, but I don't know
what it is, and I don't know how to track it down.

Can anyone suggest a good alternative program to Windows Messenger?

Thanks much.


"Jonathan Kay [MVP]" <msnewsreplies@xxxxxxxxxxxxxxx> wrote in message
news:5506310A-F447-431E-A112-5400B86F9E15@xxxxxxxxxxxxxxxx
Greetings BH,

msmsgs.exe -is- Windows Messenger.
Also, disabling it in msconfig won't do anything -- because of how MS Config works, it
won't even disable the automatic start.

What you're describing is purely a software problem -- more specifically probably with
your audio or video drivers. As a first step, you should try going through the Audio and
Video Tuning wizard by popping open the main Messenger window, clicking the Tools menu and
then Audio tuning wizard. It is possible that it is set to the wrong device and that is
why it's crashing.

Although, since that might cause it to crash, I would suggest you actually stop using
Windows Messenger 4.7, it is effectively seven years old and basically a dinosaur
(relatively speaking). Instead, you may want to try Windows Live Messenger which has far
superior audio and video capabilities (video much larger than a postage stamp size in
Windows Messenger for a start). You can grab it here:
http://get.live.com/WL/all

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"BH" <bhight@xxxxxxxxxxxxx> wrote in message
news:4781aa6c$0$15388$4c368faf@xxxxxxxxxxxxxxxxx
I have Windows XP (SP2) and would like to start using Windows Messenger
(4.7). I'm able to contact someone and exchange messages and files with no
difficulty via Messenger.

But when I try to initiate or accept a voice or video connection, Windows Messenger
crashes. The error message I get refers to a msmsgs.exe file.

I have turned off the msmsgs box that shows up under misconfig and rebooted, but that
made no difference.

I have updated the firmware on my D-Link 604 router, but that doesn't make a difference.
My Nortion Internet Security is open to Windows Messenger, so I don't think that's the
problem. I otherwise have no problem connecting to the Internet, browsing, getting my
e-mail etc.

Any suggestions on why the program crashes when I try to use video or voice? Or what
msmsgs.exe could have to do with it?

Thank you.






.

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