Re: Remote assistance



Greetings Kona,

What the error message really means (it's written wrong and the links are wrong) is that you
need the latest Windows Messenger (not Live) installed on your PC.

You can grab Windows Messenger 5.1 here:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774

Note: you don't actually have to use Windows Messenger, it just needs to be installed on XP
for the Remote Assistance feature within Windows Live Messenger to work.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Kona" <Kona@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:120A9317-C1A7-40D6-9A4E-0BA74C21CC17@xxxxxxxxxxxxxxxx
I have updated too windows live messenges 8.5 and i find i am no longer able
too use the remote assist feature, if i try too ask for remote assist it
tells me i need too update too the latest version, if i am saked for remote
assist it shows i have refused,

I have version 8.5.1302 1018 and i dont refuse i dont even get a message
telling me i have been asked just the time off the last message.

I have tried repairing it, and i have deleted it and done a fresh install,
still the same.

Hoping someone can help.


.



Relevant Pages

  • Re: Windows Messenger auto starts with Outlook Express 6
    ... I vaguely remember that Messenger asked a bunch of questions during ... careful about how I allowed it to make icons, install in the tray, ... uncheck "Automatically log onto Windows Messenger" ... launch Outlook Express? ...
    (microsoft.public.windows.inetexplorer.ie6.outlookexpress)
  • Re: Uninstaller utility for Windows
    ... To remove Messenger: ... The utility that I used before would install and> create ... > utility it would open a list of installed apps and you could select an app> from that list to uninstall it from the PC. ... >> You can install and run this utility to uninstall windows messenger or>> any ...
    (microsoft.public.windowsxp.general)
  • Re: Messenger v5.0
    ... You'll just need to disable Windows Messenger. ... and uncheck 'Run this Program when Windows starts' or 'Run Windows Messenger ... > MSN messenger. ...
    (microsoft.public.windowsxp.messenger)
  • Re: Regarding Msn Messenger and Microsoft Messenger
    ... > communicate with my friend with her Messenger, ... please repeat the question regarding MSN Messenger. ... integrated into Microsoft Office System programs, Live Communications Server ... and uses the familiar Windows Messenger 5.0 client. ...
    (microsoft.public.windowsxp.messenger)
  • Re: Is this real or some kind of scam
    ... Actually I am talking about Windows Messenger. ... chose Yes to install the new version and it seemed to go OK. ... which I think Alias is talking about? ...
    (microsoft.public.windowsxp.general)