Re: Webcam picture in Live Messenger

Hi Bill,

Ah, thanks for the feedback.

A stop error has to be something at the kernel level (like webcam drivers), so hopefully
updated drivers has solved that issue.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"BillK" <BillK@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4A53D2F9-3905-407E-99F2-EFEB9FF4649D@xxxxxxxxxxxxxxxx
Hi Jonathan

I think I have solved the original problem - my webcam was active on my PC
and thus was not getting sent through Messenger. I now have two-way video and
audio conversations. I have another problem in that my PC crashes with a
Windows Stop error when during a video call. I think this may be a Logitech
software problem; I've installed updated software and will see how it goes.

"Jonathan Kay [MVP]" wrote:

Hi Bill,

Can you be more specific as to what's happening? For instance, is it your video that
isn't
being shown, your contact's or both? Are you seeing blackness or is just the
advertisement
there? Do you see "Connected" at the bottom?

Finally, if you press Alt-A to bring up the Actions menu, choose Video, then Show my
webcam
or View a contact's webcam (depending on what you're doing), does that work (this function
is
separate from video call).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"BillK" <BillK@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:5FCB03C7-7F13-4102-9D69-F38F6076F17C@xxxxxxxxxxxxxxxx
Hi Jonathan
I already replied that the correct video input is selected. Any further
advice?

"Jonathan Kay [MVP]" wrote:

Greetings,

Well the first thing you'll want to check is that you've gone through the Audio and
video
setup wizard to select the correct video input. You can get to this by pressing Alt on
the
keyboard, choosing Tools and then Audio and video setup.


--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"BillK" <BillK@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C211F761-AA03-43D1-A5E8-288FEAEF3D09@xxxxxxxxxxxxxxxx
Although the sound from my Logitech Messenger webcam is getting through fine
in a video call with Windows Live Messenger, the webcam picture is not. Am I
missing something simple?




.

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