Re: Error Code 81000314
- From: Narayanan <Narayanan@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 1 Aug 2007 21:26:00 -0700
HI, am also facing the same problem...so many days this issue has been there
and reported by so many..but Microsoft doesnt bother to solve the
issue..strange yaar
"Jonathan Kay [MVP]" wrote:
Hi Eric,.
Well, it's 7:56AM Redmond time, so someone has to be awake to change it, let alone reboot :).
Joking aside, the status page really doesn't change unless the entire service is down. This
is not the only Messenger community I monitor and there aren't that many reports of this
problem elsewhere (yet anyway).
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Eric S" <EricS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E6FAFA8B-3CDB-4E55-A564-73B134A0F501@xxxxxxxxxxxxxxxx
Looked up the error on Live.com and came up with the following:
"Error 81000314, 81000377 or 81000378: Your contact list is not available
If you receive one of these messages, your contact list is not available or
is in read-only mode. Wait a few minutes, and then try to sign in again."
But I'm starting to think that the status page needs to be changed to "there
is a potential problem that we are aware of and (i hope) are trying to fix
it". Perhaps a reboot - it works well for my 2003 Servers... lol (little IT
humor in the MS world)
Thanks again!
"Jonathan Kay [MVP]" wrote:
Hi,
Just to add, I've already heard ~6 reports of this today (which albeit doesn't sound like
a
lot, but ratio wise it's noticeable) so there is an actual problem here (server-side).
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Jonathan Kay [MVP]" <msnewsreplies@xxxxxxxxxxxxxxx> wrote in message
news:%23uLKexemGHA.1252@xxxxxxxxxxxxxxxxxxxxxxx
Hi,
I'm willing to accept that it's another problem, the error codes are based on either
what
the server is returning or simply where it stops in the login process -- as such, my
assumption can easily be incorrect.
They're not random (obviously by balancing or simply by order in which user is
registered,
unfortunately I'm not privy to that exact information now). I can tell you that they're
not by region however -- locale information is simply one entry in each user's account.
As
well, the Messenger servers are located in Southern California.
The status page is here:
http://support.live.com/eform.aspx?productKey=wlmessenger
(top right of the page)
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Eric S" <EricS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:31116994-6219-41DD-85AB-4D7D601A57B6@xxxxxxxxxxxxxxxx
Thank you Johnathan. After reading replies after your statement, if it works
on one machine and not another - Mohamed, are you using the same account to
login with? If so, Johnathan, your stament of being localized to a small
number of users cannot be quite correct, OR, Mohamed has a different problem
all together with the first machine they tried.
Are the user accounts stored on your servers randomly or by geographic/IP
address? I am in Northern Indiana and I too am having this same error. I am
also getting complaints from other users in my company using their personal
accounts to sign in and are unsuccessful.
And were is this status page you speak of? I tried to find Messenger's
site, but am getting redirected to the new Live site. I thought it use to be
www.msn.com/messenger....
Thanks for your time!
"Jonathan Kay [MVP]" wrote:
Greetings,
This is a server-based server and usually a localized problem within a small amount of
accounts.
Unless the entire or majority of the service is down for an extended period, the
system
status page won't change.
--
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger/Windows Live Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"JAS" <JAS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D356C38B-16C7-4E86-9DBB-3F403ABD748A@xxxxxxxxxxxxxxxx
I have tried to sign into Messenger unsuccessfully all morning, keep getting
the following error message: "Signing into windows live messenger failed
because the service is temporaily unavailable. Please try again later, error
code : 81000314"
Anyone else experiencing similiar problems or know if this is a wider issue?
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