Re: Remote Assistance Window Won't Open

I have the same problem. My Remote Assistance Window won't open. All other
features of messanger work fine. Any suggestions ? I installed Messenger 7.6
and Windows Messenger Live 8.1 (Beta) today, but no luck, Remote Assistance
Window still can not open.

Really need someone's help.

Regards
Leonard


--
Regards
Leonard
"Ry-man" <Ry-man@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4574B8AC-5BFE-45CF-A8D9-8B38FE0915DF@xxxxxxxxxxxxxxxx
Jonathan,
I'm having the same problems. Both systems are running Windows Messenger
5.1, both have UPnP enabled on our routers. The request comes in to me, I
accept request, and then nothing happens. Any thoughts?!?

Thanks,
Ry-man



"chr1stophert" wrote:

Yep - rebooted...no dice. The request is sent, received, and accepted.
The
next step in the process is for the RA window to open...but it never
does.

The EXPERT machine says the request has been accepted but the REQUESTING
machine still says the request is pending.

"Jonathan Kay [MVP]" wrote:

Greetings,

I know this sounds silly, but have you tried rebooting?

Which dialog exactly isn't showing up? The "Connecting..." dialog or
the actual RA window
(or both presumably)?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"chr1stophert" <chr1stophert@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message
news:9F3129F1-C9C9-4162-B03C-177A09D0462F@xxxxxxxxxxxxxxxx
I receive the request for remote assistance and accept it but the
remote
assitance window never opens. Any ideas?





.

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