Re: Remote Assistance to a WEP secure computer
- From: "Jonathan Kay [MVP]" <msnewsreplies@xxxxxxxxxxxxxxx>
- Date: Wed, 22 Nov 2006 11:01:02 -0500
Greetings Ed,
WEP actually has nothing to do with it, but the fact they're on a wireless connection which
is probably handled by a router is probably the problem here. Unless the router supports
Universal Plug and Play (UPnP), Remote Assistance will not work. Someone may just need to go
into the router configuration and turn on UPnP, or the router may need an update from the
manufacturer's website. Sadly, some older devices don't support UPnP at all, in which cause
RA will never work.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Ed Hardee" <edhardee@xxxxxxxxxxx> wrote in message news:6xH8h.32$DP4.18@xxxxxxxxxxxxxxx
I have good success using RA with a friend in Texas. I take that to mean my computer which
is behind a firewall is configured OK.
A Nashville friend is using a WEP protected computer behind a firewall. When he issues a RA
request I receive the request and accept. Nothing happens after that, no error message,
nothing.
Both friends are using wireless, I am ethernet.
Does the WEP enter into the equation? If so, how do we get around it.
Ed
.
- References:
- Remote Assistance to a WEP secure computer
- From: Ed Hardee
- Remote Assistance to a WEP secure computer
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