Re: Remote assistance only partly working
- From: "ejhines" <ejhines@xxxxxxxxxxx>
- Date: Sun, 9 Jul 2006 11:55:02 -0400
OK, I now have over 15 hours invested in trying the MSN messenger 7.5
approach, so I tried the www.logmein.com site and downloaded their free
version.
It ran, right off the bat, and I tested it on my wife's computer, no
problem. I still have to get it installed on a couple of computers so that I
prove to myself that I can access them thru my/their routers over the
internet. I'll keep you posted.
Estel J Hines
"ejhines" <ejhines@xxxxxxxxxxx> wrote in message
news:0MednZscw8V7lizZnZ2dnUVZ_qudnZ2d@xxxxxxxxxxxxxx
Hi gang,
environment is:
My brother in Florida has a wireless network
I have a wireless network in Indiana
While in Florida visiting, i installed MSN messenger 7.5 on my brothers
computer and mine, and used "remote assistance" without problems at his
house.
After returning to Indiana, I installed MSN messenger 7.5 on my wife's
computer and can use it in the house without problems on out two machines.
*** PROBLEM ****
When I attempt to start remote assistance over the internet to my brother.
- he requests remote assistance
- I accept
- it says it is starting, and then:
- "Remote Assistance connection disconnected, Please try again" and
we can't connect.
Thanks for any help.
Estel J Hines
.
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