Re: Latest Messenger broken ??

I am having the same issue with my MSN messenger 7.5 it began with 7.0 I had
uninstalled 7.0 and tried to fix that by installing 7.5, no such luck.
I have drilled into all the possible solutions in other posts here, cleaned
out cache and internet explorer files, ran all the cmds listed in another
response also, deleted the file also...I tried adding exceptions I tried
adding ports as you suggested...the only thing that seems to work is
disabling Norton Firewall. Which is not really what I want to do long term. I
cannot find any thing on Norton, Dell, or Microsoft support sites to add to
what was already suggested there or here. I have minimum A+ and networking
experience which I really haven't used for nearly 2 years. So I am not the
most gifted here...but capable of finding my way through.

Running WIN XP.

Would appreciate any further assistance.
Thanks!!
Ally

"Jonathan Kay [MVP]" wrote:

> Greetings Stephen,
>
> The XP Firewall can't block Messenger as it can only block incoming connections; not outgoing
> as Messenger uses to connect.
>
> Regardless, what's required is port 80 or 1863 and 443 TCP.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "Stephen Howe" <stephenPOINThoweATtns-globalPOINTcom> wrote in message
> news:e3ht7PuvFHA.2728@xxxxxxxxxxxxxxxxxxxxxxx
> > Hi
> >
> > I am competent programmer
> > Have a situation where the teenage daughter of a friend is desperate.
> > Seems that her whole life revolves around Messenger.
> >
> > They have Windows XP Home edition (I think all SP'ed up), she downloaded the
> > latest Messenger, installed it and it seems it is broken. She then attempted
> > to reinstall the last version of Messenger and that does not work either. I
> > have yet to go round and look at the PC, so I cannot tell you about
> > versions, nor whether it was installed correctly (or uninstalled correctly
> > or not).
> >
> > <later>
> >
> > Having talked by phone and this 2nd hand info, I think it is version 7.5 and
> > it sounds to me that the XP Firewall is blocking Messenger. That is
> > interesting. I would have thought the Messenger installer would know about
> > this and got things right. Sounds to me like configuring the Firewall for
> > the right port for Messenger is what I should be doing.
> >
> > Does this ring any bells?
> >
> > Stephen
> >
> >
> >
> >
>
>
>
.

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