Windows Messenger Remote Assistance Connection Problem

From: "SeanM" <SeanM@xxxxxxxxxxxxxxxxxxxxxxxxx>
Date: Wed, 29 Jun 2005 22:03:08 -0700

I am running Windows XP Home Edition and Windows Messenger Version 5.1
(5.1.0.0680); and am trying to accept Remote Assistance from a friend running
the same software configuration.

I want to reach in and help him with his PC apps problems. Unfortunately,
when I get the dialog box that states “Attempting to connect with <my
friend>”, it never connects so I can give him Remote Assistance. It hangs up
and never connects.

I am running Norton Internet Security, but disable it during the attempt.
What may be the problem?
--
Thanks for the help.
Sean
.

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