Re: Audio quality

Thank you Jonathan for your quick response - I will have her try this and let
you know if this fixed her problem. Thanks again.

"Jonathan Kay [MVP]" wrote:

> Greetings Fuzzy,
>
> This can commonly be caused by the QoS Packet Scheduler. To do so, click Start, then click
> the Control Panel. If you're in category view click Network and Internet connections then
> click Network Connections. Right click your network/internet connection, then click
> Properties. Uncheck the QoS Packet Scheduler, then reboot and try again. If you're unable to
> uncheck it (grayed but still on), choose the Uninstall button instead.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "Fuzzy" <Fuzzy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:EC5E2ED1-9BD1-4C34-8D78-1C0CE3823F20@xxxxxxxxxxxxxxxx
> >I am asking this for a family member...she just purchased a new Dell pc with
> > Windows Home Edition and is unable to use the voice portion of Windows
> > Messenger or MSN Messenger. The conversations are constantly breaking up and
> > she only gets a word here and there of our conversation. The same goes for
> > me - I only get a word here and there of her's. Prior to this new Dell she
> > was running and old HP with 98 with MSN Messenger and no problems whatsoever.
> > She has no third-party firewall, she is using McAfee Anitvirus that came
> > with the pc, she has run the setup wizards and we tired turning off the
> > Windows firewall and it did not make a difference. She has done all of her
> > updates and is running SP2 - but even prior to any updates - the messengers
> > were not usable. Any help would be greatly appreciated. Thank you.
>
>
>
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